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/home/jmdstrac/public_html/devices/src/Stat.php

<?php

/**
 * ---------------------------------------------------------------------
 *
 * GLPI - Gestionnaire Libre de Parc Informatique
 *
 * http://glpi-project.org
 *
 * @copyright 2015-2023 Teclib' and contributors.
 * @copyright 2003-2014 by the INDEPNET Development Team.
 * @licence   https://www.gnu.org/licenses/gpl-3.0.html
 *
 * ---------------------------------------------------------------------
 *
 * LICENSE
 *
 * This file is part of GLPI.
 *
 * This program is free software: you can redistribute it and/or modify
 * it under the terms of the GNU General Public License as published by
 * the Free Software Foundation, either version 3 of the License, or
 * (at your option) any later version.
 *
 * This program is distributed in the hope that it will be useful,
 * but WITHOUT ANY WARRANTY; without even the implied warranty of
 * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
 * GNU General Public License for more details.
 *
 * You should have received a copy of the GNU General Public License
 * along with this program.  If not, see <https://www.gnu.org/licenses/>.
 *
 * ---------------------------------------------------------------------
 */

use Glpi\Stat\StatData;

/**
 *  Stat class
 **/
class Stat extends CommonGLPI
{
    public static $rightname = 'statistic';

    public static $cache = [];

    public static function getTypeName($nb = 0)
    {
        return __('Statistics');
    }


    /**
     * @see CommonGLPI::getMenuShorcut()
     *
     * @since 0.85
     **/
    public static function getMenuShorcut()
    {
        return 'a';
    }


    /**
     * @param $itemtype
     * @param $date1
     * @param $date2
     * @param $type
     * @param $parent    (default 0)
     **/
    public static function getItems($itemtype, $date1, $date2, $type, $parent = 0)
    {
        global $DB;

        if (!$item = getItemForItemtype($itemtype)) {
            return;
        }
        $val  = [];

        switch ($type) {
            case "technicien":
                $val = $item->getUsedTechBetween($date1, $date2);
                break;

            case "technicien_followup":
                $val = $item->getUsedTechTaskBetween($date1, $date2);
                break;

            case "suppliers_id_assign":
                $val = $item->getUsedSupplierBetween($date1, $date2);
                break;

            case "user":
                $val = $item->getUsedAuthorBetween($date1, $date2);
                break;

            case "users_id_recipient":
                $val = $item->getUsedRecipientBetween($date1, $date2);
                break;

            case 'group_tree':
            case 'groups_tree_assign':
               // Get all groups
                $is_field = ($type == 'group_tree') ? 'is_requester' : 'is_assign';
                $iterator = $DB->request([
                    'SELECT' => ['id', 'name'],
                    'FROM'   => 'glpi_groups',
                    'WHERE'  => [
                        'OR'  => [
                            'id'        => $parent,
                            'groups_id' => $parent
                        ],
                        $is_field   => 1
                    ] + getEntitiesRestrictCriteria("glpi_groups", '', '', true),
                    'ORDER'  => 'completename'
                ]);

                $val    = [];
                foreach ($iterator as $line) {
                     $val[] = [
                         'id'     => $line['id'],
                         'link'   => $line['name']
                     ];
                }
                break;

            case "itilcategories_tree":
            case "itilcategories_id":
                $is_tree = $type == 'itilcategories_tree';
               // Get all ticket categories for tree merge management
                $criteria = [
                    'SELECT'    => [
                        'glpi_itilcategories.id',
                        'glpi_itilcategories.' . ($is_tree ? 'name' : 'completename') . ' AS category'
                    ],
                    'DISTINCT'  => true,
                    'FROM'      => 'glpi_itilcategories',
                    'WHERE'     => getEntitiesRestrictCriteria('glpi_itilcategories', '', '', true),
                    'ORDERBY'   => 'completename'
                ];

                if ($is_tree) {
                    $criteria['WHERE']['OR'] = [
                        'id'                 => $parent,
                        'itilcategories_id'  => $parent
                    ];
                }

                $iterator = $DB->request($criteria);

                $val    = [];
                foreach ($iterator as $line) {
                    $val[] = [
                        'id'     => $line['id'],
                        'link'   => $line['category']
                    ];
                }
                break;

            case 'locations_tree':
            case 'locations_id':
                $is_tree = $type == 'locations_tree';
               // Get all locations for tree merge management
                $criteria = [
                    'SELECT'    => [
                        'glpi_locations.id',
                        'glpi_locations.' . ($is_tree ? 'name' : 'completename') . ' AS location'
                    ],
                    'DISTINCT'  => true,
                    'FROM'      => 'glpi_locations',
                    'WHERE'     => getEntitiesRestrictCriteria('glpi_locations', '', '', true),
                    'ORDERBY'   => 'completename'
                ];

                if ($is_tree) {
                    $criteria['WHERE']['OR'] = [
                        'id'           => $parent,
                        'locations_id' => $parent
                    ];
                }

                $iterator = $DB->request($criteria);

                $val    = [];
                foreach ($iterator as $line) {
                    $val[] = [
                        'id'     => $line['id'],
                        'link'   => $line['location']
                    ];
                }
                break;

            case "type":
                $types = $item->getTypes();
                $val   = [];
                foreach ($types as $id => $v) {
                    $tmp['id']   = $id;
                    $tmp['link'] = $v;
                    $val[]       = $tmp;
                }
                break;

            case "group":
                $val = $item->getUsedGroupBetween($date1, $date2);
                break;

            case "groups_id_assign":
                $val = $item->getUsedAssignGroupBetween($date1, $date2);
                break;

            case "priority":
                $val = $item->getUsedPriorityBetween($date1, $date2);
                break;

            case "urgency":
                $val = $item->getUsedUrgencyBetween($date1, $date2);
                break;

            case "impact":
                $val = $item->getUsedImpactBetween($date1, $date2);
                break;

            case "requesttypes_id":
                $val = $item->getUsedRequestTypeBetween($date1, $date2);
                break;

            case "solutiontypes_id":
                $val = $item->getUsedSolutionTypeBetween($date1, $date2);
                break;

            case "usertitles_id":
                $val = $item->getUsedUserTitleOrTypeBetween($date1, $date2, true);
                break;

            case "usercategories_id":
                $val = $item->getUsedUserTitleOrTypeBetween($date1, $date2, false);
                break;

           // DEVICE CASE
            default:
                if (
                    ($item = getItemForItemtype($type))
                    && ($item instanceof CommonDevice)
                ) {
                    $device_table = $item->getTable();

                   //select devices IDs (table row)
                    $iterator = $DB->request([
                        'SELECT' => [
                            'id',
                            'designation'
                        ],
                        'FROM'   => $device_table,
                        'ORDER'  => 'designation'
                    ]);

                    foreach ($iterator as $line) {
                          $val[] = [
                              'id'     => $line['id'],
                              'link'   => $line['designation']
                          ];
                    }
                } else {
                   // Dropdown case for computers
                    $field = "name";
                    $table = getTableForItemType($type);
                    if (
                        ($item = getItemForItemtype($type))
                        && ($item instanceof CommonTreeDropdown)
                    ) {
                        $field = "completename";
                    }

                    $criteria = [
                        'FROM'   => $table,
                        'ORDER'  => $field
                    ];

                    if ($item->isEntityAssign()) {
                        $criteria['ORDER'] = ['entities_id', $field];
                        $criteria['WHERE'] = getEntitiesRestrictCriteria($table);
                    }

                    $iterator = $DB->request($criteria);

                    $val    = [];
                    foreach ($iterator as $line) {
                        $val[] = [
                            'id'     => $line['id'],
                            'link'   => $line[$field]
                        ];
                    }
                }
        }
        return $val;
    }


    /**
     * @param $itemtype
     * @param $type
     * @param $date1
     * @param $date2
     * @param $start
     * @param $value     array
     * @param $value2             (default '')
     **/
    public static function getData($itemtype, $type, $date1, $date2, $start, array $value, $value2 = "")
    {
        $hash = md5(serialize(func_get_args()));

       // Single query cache to avoid recalculating data multiple times
       // Needed as multiple stats rely on partial data returneds by this function
       // Can be removed once we improve this code by spliting each data calculations
       // into separate functions that can be called independently
        if (isset(self::$cache[$hash])) {
            return self::$cache[$hash];
        }

        $export_data = [];

        if (is_array($value)) {
            $end_display = $start + $_SESSION['glpilist_limit'];
            $numrows     = count($value);

            for ($i = $start; $i < $numrows && $i < ($end_display); $i++) {
               //le nombre d'intervention - the number of intervention
                $opened    = self::constructEntryValues(
                    $itemtype,
                    "inter_total",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                $nb_opened = array_sum($opened);
                $export_data['opened'][$value[$i]['link']] = $nb_opened;

               //le nombre d'intervention resolues - the number of solved intervention
                $solved    = self::constructEntryValues(
                    $itemtype,
                    "inter_solved",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                $nb_solved = array_sum($solved);
                $export_data['solved'][$value[$i]['link']] = $nb_solved;

               //le nombre d'intervention resolues - the number of solved late intervention
                $late      = self::constructEntryValues(
                    $itemtype,
                    "inter_solved_late",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                $nb_late   = array_sum($late);
                $export_data['late'][$value[$i]['link']] = $nb_late;

               //le nombre d'intervention closes - the number of closed intervention
                $closed    = self::constructEntryValues(
                    $itemtype,
                    "inter_closed",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                $nb_closed = array_sum($closed);
                $export_data['closed'][$value[$i]['link']] = $nb_closed;

                if ($itemtype == 'Ticket') {
                     //open satisfaction
                     $opensatisfaction    = self::constructEntryValues(
                         $itemtype,
                         "inter_opensatisfaction",
                         $date1,
                         $date2,
                         $type,
                         $value[$i]["id"],
                         $value2
                     );
                       $nb_opensatisfaction = array_sum($opensatisfaction);
                       $export_data['opensatisfaction'][$value[$i]['link']] = $nb_opensatisfaction;
                }
            }
        }

        self::$cache[$hash] = $export_data;
        return $export_data;
    }


    /**
     * @param $itemtype
     * @param $type
     * @param $date1
     * @param $date2
     * @param $start
     * @param $value     array
     * @param $value2          (default '')
     *
     * @since 0.85 (before show with same parameters)
     **/
    public static function showTable($itemtype, $type, $date1, $date2, $start, array $value, $value2 = "")
    {
        global $CFG_GLPI;

       // Set display type for export if define
        $output_type = Search::HTML_OUTPUT;
        if (isset($_GET["display_type"])) {
            $output_type = $_GET["display_type"];
        }

        if ($output_type == Search::HTML_OUTPUT) { // HTML display
            echo "<div class ='center'>";
        }

        if (is_array($value)) {
            $end_display = $start + $_SESSION['glpilist_limit'];
            $numrows     = count($value);

            if (isset($_GET['export_all'])) {
                $start       = 0;
                $end_display = $numrows;
            }

            $nbcols = 8;
            if ($output_type != Search::HTML_OUTPUT) { // not HTML display
                $nbcols--;
            }

            echo Search::showHeader($output_type, $end_display - $start + 1, $nbcols);
            $subname = '';
            switch ($type) {
                case 'group_tree':
                case 'groups_tree_assign':
                    $subname = Dropdown::getDropdownName('glpi_groups', $value2);
                    break;

                case 'itilcategories_tree':
                    $subname = Dropdown::getDropdownName('glpi_itilcategories', $value2);
                    break;

                case 'locations_tree':
                    $subname = Dropdown::getDropdownName('glpi_locations', $value2);
                    break;
            }

            if ($output_type == Search::HTML_OUTPUT) { // HTML display
                echo Search::showNewLine($output_type);
                $header_num = 1;

                if (
                    ($output_type == Search::HTML_OUTPUT)
                    && strstr($type, '_tree')
                    && $value2
                ) {
                   // HTML display
                    $link = $_SERVER['PHP_SELF'] .
                       "?date1=$date1&amp;date2=$date2&amp;itemtype=$itemtype&amp;type=$type" .
                       "&amp;value2=0";
                    $link = "<a href='$link'>" . __('Back') . "</a>";
                    echo Search::showHeaderItem($output_type, $link, $header_num);
                } else {
                    echo Search::showHeaderItem($output_type, "&nbsp;", $header_num);
                }
                echo Search::showHeaderItem($output_type, '', $header_num);

                echo Search::showHeaderItem(
                    $output_type,
                    _x('quantity', 'Number'),
                    $header_num,
                    '',
                    0,
                    '',
                    "colspan='4'"
                );
                if ($itemtype == 'Ticket') {
                     echo Search::showHeaderItem(
                         $output_type,
                         __('Satisfaction'),
                         $header_num,
                         '',
                         0,
                         '',
                         "colspan='3'"
                     );
                }
                echo Search::showHeaderItem(
                    $output_type,
                    __('Average time'),
                    $header_num,
                    '',
                    0,
                    '',
                    $itemtype == 'Ticket' ? "colspan='3'" : "colspan='2'"
                );
                echo Search::showHeaderItem(
                    $output_type,
                    __('Real duration of treatment of the ticket'),
                    $header_num,
                    '',
                    0,
                    '',
                    "colspan='2'"
                );
            }

            echo Search::showNewLine($output_type);
            $header_num    = 1;
            echo Search::showHeaderItem($output_type, $subname, $header_num);

            if ($output_type == Search::HTML_OUTPUT) { // HTML display
                echo Search::showHeaderItem($output_type, "", $header_num);
            }
            if ($output_type != Search::HTML_OUTPUT) {
                echo Search::showHeaderItem($output_type, __('Number of opened tickets'), $header_num);
                echo Search::showHeaderItem($output_type, __('Number of solved tickets'), $header_num);
                echo Search::showHeaderItem($output_type, __('Number of late tickets'), $header_num);
                echo Search::showHeaderItem($output_type, __('Number of closed tickets'), $header_num);
            } else {
                echo Search::showHeaderItem($output_type, _nx('ticket', 'Opened', 'Opened', Session::getPluralNumber()), $header_num);
                echo Search::showHeaderItem(
                    $output_type,
                    _nx('ticket', 'Solved', 'Solved', Session::getPluralNumber()),
                    $header_num
                );
                echo Search::showHeaderItem($output_type, __('Late'), $header_num);
                echo Search::showHeaderItem($output_type, __('Closed'), $header_num);
            }

            if ($itemtype == 'Ticket') {
                if ($output_type != Search::HTML_OUTPUT) {
                    echo Search::showHeaderItem(
                        $output_type,
                        __('Number of opened satisfaction survey'),
                        $header_num
                    );
                    echo Search::showHeaderItem(
                        $output_type,
                        __('Number of answered satisfaction survey'),
                        $header_num
                    );
                    echo Search::showHeaderItem(
                        $output_type,
                        __('Average satisfaction'),
                        $header_num
                    );
                } else {
                    echo Search::showHeaderItem(
                        $output_type,
                        _nx('survey', 'Opened', 'Opened', Session::getPluralNumber()),
                        $header_num
                    );
                    echo Search::showHeaderItem(
                        $output_type,
                        _nx('survey', 'Answered', 'Answered', Session::getPluralNumber()),
                        $header_num
                    );
                    echo Search::showHeaderItem($output_type, __('Average'), $header_num);
                }
            }

            if ($output_type != Search::HTML_OUTPUT) {
                if ($itemtype == 'Ticket') {
                    echo Search::showHeaderItem(
                        $output_type,
                        __('Average time to take into account'),
                        $header_num
                    );
                }
                echo Search::showHeaderItem($output_type, __('Average time to resolution'), $header_num);
                echo Search::showHeaderItem($output_type, __('Average time to closure'), $header_num);
            } else {
                if ($itemtype == 'Ticket') {
                    echo Search::showHeaderItem($output_type, __('Take into account'), $header_num);
                }
                echo Search::showHeaderItem($output_type, __('Resolution'), $header_num);
                echo Search::showHeaderItem($output_type, __('Closure'), $header_num);
            }

            if ($output_type != Search::HTML_OUTPUT) {
                echo Search::showHeaderItem(
                    $output_type,
                    __('Average real duration of treatment of the ticket'),
                    $header_num
                );
                echo Search::showHeaderItem(
                    $output_type,
                    __('Total real duration of treatment of the ticket'),
                    $header_num
                );
            } else {
                echo Search::showHeaderItem($output_type, __('Average'), $header_num);
                echo Search::showHeaderItem($output_type, __('Total duration'), $header_num);
            }
           // End Line for column headers
            echo Search::showEndLine($output_type);
            $row_num = 1;

            for ($i = $start; ($i < $numrows) && ($i < $end_display); $i++) {
                $row_num++;
                $item_num = 1;
                echo Search::showNewLine($output_type, $i % 2);
                if (
                    ($output_type == Search::HTML_OUTPUT)
                    && strstr($type, '_tree')
                    && ($value[$i]['id'] != $value2)
                ) {
                   // HTML display
                    $link = $_SERVER['PHP_SELF'] .
                       "?date1=$date1&amp;date2=$date2&amp;itemtype=$itemtype&amp;type=$type" .
                       "&amp;value2=" . $value[$i]['id'];
                    $link = "<a href='$link'>" . $value[$i]['link'] . "</a>";
                    echo Search::showItem($output_type, $link, $item_num, $row_num);
                } else {
                    echo Search::showItem($output_type, $value[$i]['link'], $item_num, $row_num);
                }

                if ($output_type == Search::HTML_OUTPUT) { // HTML display
                    $link = "";
                    if ($value[$i]['id'] > 0) {
                        $link = "<a href='stat.graph.php?id=" . $value[$i]['id'] .
                            "&amp;date1=$date1&amp;date2=$date2&amp;itemtype=$itemtype&amp;type=$type" .
                            (!empty($value2) ? "&amp;champ=$value2" : "") . "'>" .
                          "<img src='" . $CFG_GLPI["root_doc"] . "/pics/stats_item.png' alt=''>" .
                          "</a>";
                    }
                    echo Search::showItem($output_type, $link, $item_num, $row_num);
                }

               //le nombre d'intervention - the number of intervention
                $opened    = self::constructEntryValues(
                    $itemtype,
                    "inter_total",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                $nb_opened = array_sum($opened);
                echo Search::showItem($output_type, $nb_opened, $item_num, $row_num);

               //le nombre d'intervention resolues - the number of solved intervention
                $solved    = self::constructEntryValues(
                    $itemtype,
                    "inter_solved",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                $nb_solved = array_sum($solved);
                echo Search::showItem($output_type, $nb_solved, $item_num, $row_num);

               //le nombre d'intervention resolues - the number of solved intervention
                $solved_late    = self::constructEntryValues(
                    $itemtype,
                    "inter_solved_late",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                $nb_solved_late = array_sum($solved_late);
                echo Search::showItem($output_type, $nb_solved_late, $item_num, $row_num);

               //le nombre d'intervention closes - the number of closed intervention
                $closed    = self::constructEntryValues(
                    $itemtype,
                    "inter_closed",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                $nb_closed = array_sum($closed);

                echo Search::showItem($output_type, $nb_closed, $item_num, $row_num);

                if ($itemtype == 'Ticket') {
                     //Satisfaction open
                     $opensatisfaction    = self::constructEntryValues(
                         $itemtype,
                         "inter_opensatisfaction",
                         $date1,
                         $date2,
                         $type,
                         $value[$i]["id"],
                         $value2
                     );
                     $nb_opensatisfaction = array_sum($opensatisfaction);
                     echo Search::showItem($output_type, $nb_opensatisfaction, $item_num, $row_num);

                     //Satisfaction answer
                     $answersatisfaction    = self::constructEntryValues(
                         $itemtype,
                         "inter_answersatisfaction",
                         $date1,
                         $date2,
                         $type,
                         $value[$i]["id"],
                         $value2
                     );
                    $nb_answersatisfaction = array_sum($answersatisfaction);
                    echo Search::showItem($output_type, $nb_answersatisfaction, $item_num, $row_num);

                    //Satisfaction rate
                    $satisfaction = self::constructEntryValues(
                        $itemtype,
                        "inter_avgsatisfaction",
                        $date1,
                        $date2,
                        $type,
                        $value[$i]["id"],
                        $value2
                    );
                    foreach (array_keys($satisfaction) as $key2) {
                          $satisfaction[$key2] *= $answersatisfaction[$key2];
                    }
                    if ($nb_answersatisfaction > 0) {
                        $avgsatisfaction = round(array_sum($satisfaction) / $nb_answersatisfaction, 1);
                        if ($output_type == Search::HTML_OUTPUT) {
                            $avgsatisfaction = TicketSatisfaction::displaySatisfaction($avgsatisfaction);
                        }
                    } else {
                        $avgsatisfaction = '&nbsp;';
                    }
                    echo Search::showItem($output_type, $avgsatisfaction, $item_num, $row_num);

                    //Le temps moyen de prise en compte du ticket - The average time to take a ticket into account
                    $data = self::constructEntryValues(
                        $itemtype,
                        "inter_avgtakeaccount",
                        $date1,
                        $date2,
                        $type,
                        $value[$i]["id"],
                        $value2
                    );
                    foreach (array_keys($data) as $key2) {
                          $data[$key2] *= $solved[$key2];
                    }

                    if ($nb_solved > 0) {
                        $timedisplay = array_sum($data) / $nb_solved;
                    } else {
                        $timedisplay = 0;
                    }

                    if (
                        ($output_type == Search::HTML_OUTPUT)
                        || ($output_type == Search::PDF_OUTPUT_LANDSCAPE)
                        || ($output_type == Search::PDF_OUTPUT_PORTRAIT)
                    ) {
                        $timedisplay = Html::timestampToString($timedisplay, 0, false);
                    } else if ($output_type == Search::CSV_OUTPUT) {
                        $timedisplay = Html::timestampToCsvString($timedisplay);
                    }
                    echo Search::showItem($output_type, $timedisplay, $item_num, $row_num);
                }

              //Le temps moyen de resolution - The average time to resolv
                $data = self::constructEntryValues(
                    $itemtype,
                    "inter_avgsolvedtime",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                foreach (array_keys($data) as $key2) {
                    $data[$key2] = round($data[$key2] * $solved[$key2]);
                }

                if ($nb_solved > 0) {
                    $timedisplay = array_sum($data) / $nb_solved;
                } else {
                    $timedisplay = 0;
                }
                if (
                    ($output_type == Search::HTML_OUTPUT)
                    || ($output_type == Search::PDF_OUTPUT_LANDSCAPE)
                    || ($output_type == Search::PDF_OUTPUT_PORTRAIT)
                ) {
                    $timedisplay = Html::timestampToString($timedisplay, 0, false);
                } else if ($output_type == Search::CSV_OUTPUT) {
                    $timedisplay = Html::timestampToCsvString($timedisplay);
                }
                echo Search::showItem($output_type, $timedisplay, $item_num, $row_num);

              //Le temps moyen de cloture - The average time to close
                $data = self::constructEntryValues(
                    $itemtype,
                    "inter_avgclosedtime",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                foreach (array_keys($data) as $key2) {
                    $data[$key2] = round($data[$key2] * $solved[$key2]);
                }

                if ($nb_closed > 0) {
                    $timedisplay = array_sum($data) / $nb_closed;
                } else {
                    $timedisplay = 0;
                }
                if (
                    ($output_type == Search::HTML_OUTPUT)
                    || ($output_type == Search::PDF_OUTPUT_LANDSCAPE)
                    || ($output_type == Search::PDF_OUTPUT_PORTRAIT)
                ) {
                    $timedisplay = Html::timestampToString($timedisplay, 0, false);
                } else if ($output_type == Search::CSV_OUTPUT) {
                    $timedisplay = Html::timestampToCsvString($timedisplay);
                }
                echo Search::showItem($output_type, $timedisplay, $item_num, $row_num);

              //the number of solved interventions with a duration time
                $solved_with_actiontime = self::constructEntryValues(
                    $itemtype,
                    "inter_solved_with_actiontime",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                $nb_solved_with_actiontime = array_sum($solved_with_actiontime);

              //Le temps moyen de l'intervention reelle - The average actiontime to resolv
                $data = self::constructEntryValues(
                    $itemtype,
                    "inter_avgactiontime",
                    $date1,
                    $date2,
                    $type,
                    $value[$i]["id"],
                    $value2
                );
                foreach (array_keys($data) as $key2) {
                    if (isset($solved_with_actiontime[$key2])) {
                        $data[$key2] *= $solved_with_actiontime[$key2];
                    } else {
                        $data[$key2] *= 0;
                    }
                }
                $total_actiontime = array_sum($data);

                if ($nb_solved_with_actiontime > 0) {
                    $timedisplay = $total_actiontime / $nb_solved_with_actiontime;
                } else {
                    $timedisplay = 0;
                }

                if (
                    ($output_type == Search::HTML_OUTPUT)
                    || ($output_type == Search::PDF_OUTPUT_LANDSCAPE)
                    || ($output_type == Search::PDF_OUTPUT_PORTRAIT)
                ) {
                    $timedisplay = Html::timestampToString($timedisplay, 0, false);
                } else if ($output_type == Search::CSV_OUTPUT) {
                    $timedisplay = Html::timestampToCsvString($timedisplay);
                }
                echo Search::showItem($output_type, $timedisplay, $item_num, $row_num);
              //Le temps total de l'intervention reelle - The total actiontime to resolv
                $timedisplay = $total_actiontime;

                if (
                    ($output_type == Search::HTML_OUTPUT)
                    || ($output_type == Search::PDF_OUTPUT_LANDSCAPE)
                    || ($output_type == Search::PDF_OUTPUT_PORTRAIT)
                ) {
                    $timedisplay = Html::timestampToString($timedisplay, 0, false);
                } else if ($output_type == Search::CSV_OUTPUT) {
                    $timedisplay = Html::timestampToCsvString($timedisplay);
                }
                echo Search::showItem($output_type, $timedisplay, $item_num, $row_num);

                echo Search::showEndLine($output_type);
            }
          // Display footer
            echo Search::showFooter($output_type, '', $numrows);
        } else {
            echo __('No statistics are available');
        }

        if ($output_type == Search::HTML_OUTPUT) { // HTML display
            echo "</div>";
        }
    }


    /**
     * @param $itemtype
     * @param $type
     * @param $begin              (default '')
     * @param $end                (default '')
     * @param $param              (default '')
     * @param $value              (default '')
     * @param $value2             (default '')
     * @param $add_criteria          (default [''])
     */
    public static function constructEntryValues(
        $itemtype,
        $type,
        $begin = "",
        $end = "",
        $param = "",
        $value = "",
        $value2 = "",
        array $add_criteria = []
    ) {
        $DB = \DBConnection::getReadConnection();

        if (!$item = getItemForItemtype($itemtype)) {
            return;
        }
        $table          = $item->getTable();
        $fkfield        = $item->getForeignKeyField();

        if (!($userlinkclass = getItemForItemtype($item->userlinkclass))) {
            return;
        }
        $userlinktable  = $userlinkclass->getTable();
        if (!$grouplinkclass = getItemForItemtype($item->grouplinkclass)) {
            return;
        }
        $grouplinktable = $grouplinkclass->getTable();

        if (!($supplierlinkclass = getItemForItemtype($item->supplierlinkclass))) {
            return;
        }
        $supplierlinktable = $supplierlinkclass->getTable();

        $tasktable      = getTableForItemType($item->getType() . 'Task');

        $closed_status  = $item->getClosedStatusArray();
        $solved_status  = array_merge($closed_status, $item->getSolvedStatusArray());

        $criteria = [];
        $WHERE = [];
        if ($item->maybeDeleted()) {
            $WHERE["$table.is_deleted"] = 0;
        }
        $WHERE += getEntitiesRestrictCriteria($table);
        $LEFTJOIN          = [];
        $INNERJOIN         = [];
        $LEFTJOINUSER      = [
            $userlinktable => [
                'ON' => [
                    $userlinktable => $fkfield,
                    $table         => 'id'
                ]
            ]
        ];
        $LEFTJOINGROUP    = [
            $grouplinktable => [
                'ON' => [
                    $grouplinktable   => $fkfield,
                    $table            => 'id'
                ]
            ]
        ];
        $LEFTJOINSUPPLIER = [
            $supplierlinktable => [
                'ON' => [
                    $supplierlinktable   => $fkfield,
                    $table               => 'id'
                ]
            ]
        ];

        switch ($param) {
            case "technicien":
                $LEFTJOIN = $LEFTJOINUSER;
                $WHERE["$userlinktable.users_id"] = $value;
                $WHERE["$userlinktable.type"] = CommonITILActor::ASSIGN;
                break;

            case "technicien_followup":
                $WHERE["$tasktable.users_id"] = $value;
                $LEFTJOIN = [
                    $tasktable => [
                        'ON' => [
                            $tasktable  => $fkfield,
                            $table      => 'id'
                        ]
                    ]
                ];
                break;

            case "user":
                $LEFTJOIN = $LEFTJOINUSER;
                $WHERE["$userlinktable.users_id"] = $value;
                $WHERE["$userlinktable.type"] = CommonITILActor::REQUESTER;
                break;

            case "usertitles_id":
                $LEFTJOIN  = $LEFTJOINUSER;
                $LEFTJOIN['glpi_users'] = [
                    'ON' => [
                        $userlinktable => 'users_id',
                        'glpi_users'   => 'id'
                    ]
                ];
                $WHERE["glpi_users.usertitles_id"] = $value;
                $WHERE["$userlinktable.type"] = CommonITILActor::REQUESTER;
                break;

            case "usercategories_id":
                $LEFTJOIN  = $LEFTJOINUSER;
                $LEFTJOIN['glpi_users'] = [
                    'ON' => [
                        $userlinktable => 'users_id',
                        'glpi_users'   => 'id'
                    ]
                ];
                $WHERE["glpi_users.usercategories_id"] = $value;
                $WHERE["$userlinktable.type"] = CommonITILActor::REQUESTER;
                break;

            case "itilcategories_tree":
                if ($value == $value2) {
                    $categories = [$value];
                } else {
                    $categories = getSonsOf("glpi_itilcategories", $value);
                }
                $WHERE["$table.itilcategories_id"] = $categories;
                break;

            case 'locations_tree':
                if ($value == $value2) {
                    $locations = [$value];
                } else {
                    $locations = getSonsOf('glpi_locations', $value);
                }
                $WHERE["$table.locations_id"] = $locations;
                break;

            case 'group_tree':
            case 'groups_tree_assign':
                $grptype = (($param == 'group_tree') ? CommonITILActor::REQUESTER
                                                 : CommonITILActor::ASSIGN);
                if ($value == $value2) {
                     $groups = [$value];
                } else {
                    $groups = getSonsOf("glpi_groups", $value);
                }

                $LEFTJOIN  = $LEFTJOINGROUP;
                $WHERE["$grouplinktable.groups_id"] = $groups;
                $WHERE["$grouplinktable.type"] = $grptype;
                break;

            case "group":
                $LEFTJOIN = $LEFTJOINGROUP;
                $WHERE["$grouplinktable.groups_id"] = $value;
                $WHERE["$grouplinktable.type"] = CommonITILActor::REQUESTER;
                break;

            case "groups_id_assign":
                $LEFTJOIN = $LEFTJOINGROUP;
                $WHERE["$grouplinktable.groups_id"] = $value;
                $WHERE["$grouplinktable.type"] = CommonITILActor::ASSIGN;
                break;

            case "suppliers_id_assign":
                $LEFTJOIN = $LEFTJOINSUPPLIER;
                $WHERE["$supplierlinktable.suppliers_id"] = $value;
                $WHERE["$supplierlinktable.type"] = CommonITILActor::ASSIGN;
                break;

            case "requesttypes_id":
            case "urgency":
            case "impact":
            case "priority":
            case "users_id_recipient":
            case "type":
            case "itilcategories_id":
            case 'locations_id':
                $WHERE["$table.$param"] = $value;
                break;

            case "solutiontypes_id":
                $LEFTJOIN = [
                    'glpi_itilsolutions' => [
                        'ON' => [
                            'glpi_itilsolutions'   => 'items_id',
                            'glpi_tickets'               => 'id', [
                                'AND' => [
                                    'glpi_itilsolutions.itemtype' => 'Ticket'
                                ]
                            ]
                        ]
                    ]
                ];
                $WHERE["glpi_itilsolutions.$param"] = $value;
                break;

            case "device":
                $devtable = getTableForItemType('Item_' . $value2);
                $fkname   = getForeignKeyFieldForTable(getTableForItemType($value2));
               //select computers IDs that are using this device;
                $linkedtable = $table;
                if ($itemtype == 'Ticket') {
                    $linkedtable = 'glpi_items_tickets';
                    $LEFTJOIN = [
                        'glpi_items_tickets' => [
                            'ON' => [
                                'glpi_items_tickets' => 'tickets_id',
                                'glpi_tickets'       => 'id', [
                                    'AND' => [
                                        "$linkedtable.itemtype" => 'Computer'
                                    ]
                                ]
                            ]
                        ]
                    ];
                }
                $INNERJOIN = [
                    'glpi_computers'  => [
                        'ON' => [
                            'glpi_computers'  => 'id',
                            $linkedtable      => 'items_id'
                        ]
                    ],
                    $devtable         => [
                        'ON' => [
                            'glpi_computers'  => 'id',
                            $devtable         => 'items_id', [
                                'AND' => [
                                    "$devtable.itemtype" => Computer::class,
                                    "$devtable.$fkname"  => $value
                                ]
                            ]
                        ]
                    ]
                ];

                $WHERE["glpi_computers.is_template"] = 0;
                break;

            case "comp_champ":
                $ftable   = getTableForItemType($value2);
                $champ    = getForeignKeyFieldForTable($ftable);
                $linkedtable = $table;
                if ($itemtype == 'Ticket') {
                    $linkedtable = 'glpi_items_tickets';
                    $LEFTJOIN = [
                        'glpi_items_tickets' => [
                            'ON' => [
                                'glpi_items_tickets' => 'tickets_id',
                                'glpi_tickets'       => 'id', [
                                    'AND' => [
                                        "$linkedtable.itemtype" => 'Computer'
                                    ]
                                ]
                            ]
                        ]
                    ];
                }
                $INNERJOIN = [
                    'glpi_computers' => [
                        'ON' => [
                            'glpi_computers'  => 'id',
                            $linkedtable      => 'items_id'
                        ]
                    ]
                ];

                $WHERE["glpi_computers.is_template"] = 0;
                if (substr($champ, 0, strlen('operatingsystem')) === 'operatingsystem') {
                    $INNERJOIN['glpi_items_operatingsystems'] = [
                        'ON' => [
                            'glpi_computers'              => 'id',
                            'glpi_items_operatingsystems' => 'items_id', [
                                'AND' => [
                                    "glpi_items_operatingsystems.itemtype" => 'Computer'
                                ]
                            ]
                        ]
                    ];
                    $WHERE["glpi_items_operatingsystems.$champ"] = $value;
                } else {
                    $WHERE["glpi_computers.$champ"] = $value;
                }
                break;
        }

        switch ($type) {
            case "inter_total":
                $WHERE[] = getDateCriteria("$table.date", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.date") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'COUNT DISTINCT' => "$table.id AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.date"
                ];
                break;

            case "inter_solved":
                $WHERE["$table.status"] = $solved_status;
                $WHERE[] = ['NOT' => ["$table.solvedate" => null]];
                $WHERE[] = getDateCriteria("$table.solvedate", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.solvedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'COUNT DISTINCT'  => "$table.id AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.solvedate"
                ];
                break;

            case "inter_solved_late":
                $WHERE["$table.status"] = $solved_status;
                $WHERE[] = [
                    'NOT' => [
                        "$table.solvedate"         => null,
                        "$table.time_to_resolve"   => null
                    ]
                ];
                $WHERE[] = getDateCriteria("$table.solvedate", $begin, $end);
                $WHERE[] = new QueryExpression("$table.solvedate > $table.time_to_resolve");

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.solvedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'COUNT DISTINCT'  => "$table.id AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.solvedate"
                ];
                break;

            case "inter_closed":
                $WHERE["$table.status"] = $closed_status;
                $WHERE[] = ['NOT' => ["$table.closedate" => null]];
                $WHERE[] = getDateCriteria("$table.closedate", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.closedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'COUNT DISTINCT'  => "$table.id AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.closedate"
                ];
                break;

            case "inter_solved_with_actiontime":
                $WHERE["$table.status"] = $solved_status;
                $WHERE["$table.actiontime"] = ['>', 0];
                $WHERE[] = ['NOT' => ["$table.solvedate" => null]];
                $WHERE[] = getDateCriteria("$table.solvedate", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.solvedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'COUNT DISTINCT'  => "$table.id AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.solvedate"
                ];
                break;

            case "inter_avgsolvedtime":
                $WHERE["$table.status"] = $solved_status;
                $WHERE[] = ['NOT' => ["$table.solvedate" => null]];
                $WHERE[] = getDateCriteria("$table.solvedate", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.solvedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'AVG' => "solve_delay_stat AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.solvedate"
                ];
                break;

            case "inter_avgclosedtime":
                $WHERE["$table.status"] = $closed_status;
                $WHERE[] = ['NOT' => ["$table.closedate" => null]];
                $WHERE[] = getDateCriteria("$table.closedate", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.closedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'AVG'  => "close_delay_stat AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.closedate"
                ];
                break;

            case "inter_avgactiontime":
                if ($param == "technicien_followup") {
                    $actiontime_table = $tasktable;
                } else {
                    $actiontime_table = $table;
                }
                $WHERE["$actiontime_table.actiontime"] = ['>', 0];
                $WHERE[] = getDateCriteria("$table.solvedate", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.solvedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'AVG'  => "$actiontime_table.actiontime AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.solvedate"
                ];
                break;

            case "inter_avgtakeaccount":
                $WHERE["$table.status"] = $solved_status;
                $WHERE[] = ['NOT' => ["$table.solvedate" => null]];
                $WHERE[] = getDateCriteria("$table.solvedate", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.solvedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'AVG'  => "$table.takeintoaccount_delay_stat AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.solvedate"
                ];
                break;

            case "inter_opensatisfaction":
                $WHERE["$table.status"] = $closed_status;
                $WHERE[] = ['NOT' => ["$table.closedate" => null]];
                $WHERE[] = getDateCriteria("$table.closedate", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.closedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $INNERJOIN['glpi_ticketsatisfactions'] = [
                    'ON' => [
                        'glpi_ticketsatisfactions' => 'tickets_id',
                        $table                     => 'id'
                    ]
                ];

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'COUNT DISTINCT'  => "$table.id AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.closedate"
                ];
                break;

            case "inter_answersatisfaction":
                $WHERE["$table.status"] = $closed_status;
                $WHERE[] = [
                    ['NOT' => ["$table.closedate" => null]],
                    ['NOT' => ["glpi_ticketsatisfactions.date_answered"  => null]],
                ];

                $WHERE[] = getDateCriteria("$table.closedate", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.closedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $INNERJOIN['glpi_ticketsatisfactions'] = [
                    'ON' => [
                        'glpi_ticketsatisfactions' => 'tickets_id',
                        $table                     => 'id'
                    ]
                ];

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'COUNT DISTINCT'  => "$table.id AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.closedate"
                ];
                break;

            case "inter_avgsatisfaction":
                $WHERE["$table.status"] = $closed_status;
                $WHERE[] = [
                    'NOT' => [
                        "$table.closedate" => null,
                        "glpi_ticketsatisfactions.date_answered" => null
                    ]
                ];
                $WHERE[] = getDateCriteria("$table.closedate", $begin, $end);

                $date_unix = new QueryExpression(
                    "FROM_UNIXTIME(UNIX_TIMESTAMP(" . $DB->quoteName("$table.closedate") . "),'%Y-%m') AS " . $DB->quoteName('date_unix')
                );

                $INNERJOIN['glpi_ticketsatisfactions'] = [
                    'ON' => [
                        'glpi_ticketsatisfactions' => 'tickets_id',
                        $table                     => 'id'
                    ]
                ];

                $criteria = [
                    'SELECT'    => [
                        $date_unix,
                        'AVG'  => "glpi_ticketsatisfactions.satisfaction AS total_visites"
                    ],
                    'FROM'      => $table,
                    'WHERE'     => $WHERE,
                    'GROUPBY'   => 'date_unix',
                    'ORDERBY'   => "$table.closedate"
                ];
                break;
        }

        if (count($LEFTJOIN)) {
            $criteria['LEFT JOIN'] = $LEFTJOIN;
        }

        if (count($INNERJOIN)) {
            $criteria['INNER JOIN'] = $INNERJOIN;
        }

        $entrees = [];
        if (!count($criteria)) {
            return [];
        }

        if (count($add_criteria)) {
            $criteria = array_merge_recursive($criteria, $add_criteria);
        }

        $iterator = $DB->request($criteria);
        foreach ($iterator as $row) {
            $date             = $row['date_unix'];
           //$visites = round($row['total_visites']);
            $entrees["$date"] = $row['total_visites'];
        }

        $end_time   = strtotime(date("Y-m", strtotime($end)) . "-01");
        $begin_time = strtotime(date("Y-m", strtotime($begin)) . "-01");

        $current = $begin_time;

        while ($current <= $end_time) {
            $curentry = date("Y-m", $current);
            if (!isset($entrees["$curentry"])) {
                $entrees["$curentry"] = 0;
            }
            $month   = date("m", $current);
            $year    = date("Y", $current);
            $current = mktime(0, 0, 0, intval($month) + 1, 1, intval($year));
        }
        ksort($entrees);

        return $entrees;
    }

    /**
     * @param $target
     * @param $date1
     * @param $date2
     * @param $start
     **/
    public static function showItems($target, $date1, $date2, $start)
    {
        global $DB;

        $view_entities = Session::isMultiEntitiesMode();

        if ($view_entities) {
            $entities = getAllDataFromTable('glpi_entities');
        }

        $output_type = Search::HTML_OUTPUT;
        if (isset($_GET["display_type"])) {
            $output_type = $_GET["display_type"];
        }
        if (empty($date2)) {
            $date2 = date("Y-m-d");
        }
        $date2 .= " 23:59:59";

       // 1 an par defaut
        if (empty($date1)) {
            $date1 = date("Y-m-d", mktime(0, 0, 0, date("m"), date("d"), date("Y") - 1));
        }
        $date1 .= " 00:00:00";

        $iterator = $DB->request([
            'SELECT' => [
                'glpi_items_tickets.itemtype',
                'glpi_items_tickets.items_id',
                'COUNT'  => '* AS NB'
            ],
            'FROM'   => 'glpi_tickets',
            'LEFT JOIN' => [
                'glpi_items_tickets' => [
                    'ON' => [
                        'glpi_items_tickets' => 'tickets_id',
                        'glpi_tickets'       => 'id'
                    ]
                ]
            ],
            'WHERE'  => [
                'date'                        => ['<=', $date2],
                'glpi_tickets.date'           => ['>=', $date1],
                'glpi_items_tickets.itemtype' => ['<>', ''],
                'glpi_items_tickets.items_id' => ['>', 0]
            ] + getEntitiesRestrictCriteria('glpi_tickets'),
            'GROUP'  => [
                'glpi_items_tickets.itemtype',
                'glpi_items_tickets.items_id'
            ],
            'ORDER'  => 'NB DESC'
        ]);
        $numrows = count($iterator);

        if ($numrows > 0) {
            if ($output_type == Search::HTML_OUTPUT) {
                Html::printPager(
                    $start,
                    $numrows,
                    $target,
                    "date1=" . $date1 . "&amp;date2=" . $date2 .
                                 "&amp;type=hardwares&amp;start=$start",
                    'Stat'
                );
                echo "<div class='center'>";
            }

            $end_display = $start + $_SESSION['glpilist_limit'];
            if (isset($_GET['export_all'])) {
                $end_display = $numrows;
            }
            echo Search::showHeader($output_type, $end_display - $start + 1, 2, 1);
            $header_num = 1;
            echo Search::showNewLine($output_type);
            echo Search::showHeaderItem($output_type, _n('Associated element', 'Associated elements', Session::getPluralNumber()), $header_num);
            if ($view_entities) {
                echo Search::showHeaderItem($output_type, Entity::getTypeName(1), $header_num);
            }
            echo Search::showHeaderItem($output_type, __('Number of tickets'), $header_num);
            echo Search::showEndLine($output_type);

            $i = $start;
            if (isset($_GET['export_all'])) {
                $start = 0;
            }

            $i = $start;
            foreach ($iterator as $data) {
                $item_num = 1;
               // Get data and increment loop variables
                if (!($item = getItemForItemtype($data["itemtype"]))) {
                    continue;
                }
                if ($item->getFromDB($data["items_id"])) {
                    echo Search::showNewLine($output_type, $i % 2);
                    echo Search::showItem(
                        $output_type,
                        sprintf(
                            __('%1$s - %2$s'),
                            $item->getTypeName(),
                            $item->getLink()
                        ),
                        $item_num,
                        $i - $start + 1,
                        "class='center'" . " " . ($item->isDeleted() ? " class='deleted' "
                        : "")
                    );
                    if ($view_entities) {
                          $ent = $item->getEntityID();
                          $ent = $entities[$ent]['completename'];
                          echo Search::showItem(
                              $output_type,
                              $ent,
                              $item_num,
                              $i - $start + 1,
                              "class='center'" . " " . ($item->isDeleted() ? " class='deleted' "
                              : "")
                          );
                    }
                    echo Search::showItem(
                        $output_type,
                        $data["NB"],
                        $item_num,
                        $i - $start + 1,
                        "class='center'" . " " . ($item->isDeleted() ? " class='deleted' "
                        : "")
                    );
                }

                $i++;
                if ($i == $end_display) {
                    break;
                }
            }

            echo Search::showFooter($output_type);
            if ($output_type == Search::HTML_OUTPUT) {
                echo "</div>";
            }
        }
    }


    /**
     * @since 0.84
     **/
    public static function title()
    {
        global $PLUGIN_HOOKS, $CFG_GLPI;

        $opt_list["Ticket"]                             = __('Tickets');

        $stat_list = [];

        $stat_list["Ticket"]["Ticket_Global"]["name"]   = __('Global');
        $stat_list["Ticket"]["Ticket_Global"]["file"]   = "stat.global.php?itemtype=Ticket";
        $stat_list["Ticket"]["Ticket_Ticket"]["name"]   = __('By ticket');
        $stat_list["Ticket"]["Ticket_Ticket"]["file"]   = "stat.tracking.php?itemtype=Ticket";
        $stat_list["Ticket"]["Ticket_Location"]["name"] = __('By hardware characteristics');
        $stat_list["Ticket"]["Ticket_Location"]["file"] = "stat.location.php?itemtype=Ticket";
        $stat_list["Ticket"]["Ticket_Item"]["name"]     = __('By hardware');
        $stat_list["Ticket"]["Ticket_Item"]["file"]     = "stat.item.php";

        if (Problem::canView()) {
            $opt_list["Problem"]                               = Problem::getTypeName(Session::getPluralNumber());

            $stat_list["Problem"]["Problem_Global"]["name"]    = __('Global');
            $stat_list["Problem"]["Problem_Global"]["file"]    = "stat.global.php?itemtype=Problem";
            $stat_list["Problem"]["Problem_Problem"]["name"]   = __('By problem');
            $stat_list["Problem"]["Problem_Problem"]["file"]   = "stat.tracking.php?itemtype=Problem";
        }

        if (Change::canView()) {
            $opt_list["Change"]                             = _n('Change', 'Changes', Session::getPluralNumber());

            $stat_list["Change"]["Change_Global"]["name"]   = __('Global');
            $stat_list["Change"]["Change_Global"]["file"]   = "stat.global.php?itemtype=Change";
            $stat_list["Change"]["Change_Change"]["name"]   = __('By change');
            $stat_list["Change"]["Change_Change"]["file"]   = "stat.tracking.php?itemtype=Change";
        }

       //Affichage du tableau de presentation des stats
        echo "<table class='tab_cadre_fixe'>";
        echo "<tr><th colspan='2'>" . __('Select statistics to be displayed') . "</th></tr>";
        echo "<tr class='tab_bg_1'><td class='center'>";

        $values   = [$CFG_GLPI["root_doc"] . '/front/stat.php' => Dropdown::EMPTY_VALUE];

        $selected = -1;
        foreach ($opt_list as $opt => $group) {
            foreach ($stat_list[$opt] as $data) {
                $name    = $data['name'];
                $file    = $data['file'];
                $key                  = $CFG_GLPI["root_doc"] . "/front/" . $file;
                $values[$group][$key] = $name;
                if (stripos($_SERVER['REQUEST_URI'], $key) !== false) {
                    $selected = $key;
                }
            }
        }

       // Manage plugins
        $names    = [];
        $optgroup = [];
        if (isset($PLUGIN_HOOKS["stats"]) && is_array($PLUGIN_HOOKS["stats"])) {
            foreach ($PLUGIN_HOOKS["stats"] as $plug => $pages) {
                if (!Plugin::isPluginActive($plug)) {
                    continue;
                }
                if (is_array($pages) && count($pages)) {
                    foreach ($pages as $page => $name) {
                        $names[Plugin::getWebDir($plug, false) . '/' . $page] = ["name" => $name,
                            "plug" => $plug
                        ];
                        $optgroup[$plug] = Plugin::getInfo($plug, 'name');
                    }
                }
            }
            asort($names);
        }

        foreach ($optgroup as $opt => $title) {
            $group = $title;
            foreach ($names as $key => $val) {
                if ($opt == $val["plug"]) {
                    $file                  = $CFG_GLPI["root_doc"] . "/" . $key;
                    $values[$group][$file] = $val["name"];
                    if (stripos($_SERVER['REQUEST_URI'], $file) !== false) {
                        $selected = $file;
                    }
                }
            }
        }

        Dropdown::showFromArray(
            'statmenu',
            $values,
            ['on_change' => "window.location.href=this.options[this.selectedIndex].value",
                'value'     => $selected
            ]
        );
        echo "</td>";
        echo "</tr>";
        echo "</table>";
    }


    /**
     * @since 0.85
     **/
    public function getRights($interface = 'central')
    {

        $values[READ] = __('Read');
        return $values;
    }

    /**
     * Call displayLineGraph with arguments from a StatData object
     */
    public function displayLineGraphFromData(StatData $stat_data)
    {
        if ($stat_data->isEmpty()) {
            return;
        }

        $this->displayLineGraph(
            $stat_data->getTitle(),
            $stat_data->getLabels(),
            $stat_data->getSeries(),
            $stat_data->getOptions(),
            true,
            $stat_data->getCsvLink()
        );
    }

    /**
     * Display line graph
     *
     * @param string   $title  Graph title
     * @param string[] $labels Labels to display
     * @param array    $series Series data. An array of the form:
     *                 [
     *                    ['name' => 'a name', 'data' => []],
     *                    ['name' => 'another name', 'data' => []]
     *                 ]
     * @param array    $options  Options
     * @param boolean  $display  Whether to display directly; defauts to true
     * @param string   $csv_link Link to download the dataset as csv
     *
     * @return void
     */
    public function displayLineGraph(
        $title,
        $labels,
        $series,
        $options = null,
        $display = true,
        ?string $csv_link = null
    ) {
        $param = [
            'width'   => 900,
            'height'  => 300,
            'tooltip' => true,
            'legend'  => true,
            'animate' => true,
            'csv'     => true
        ];

        if (is_array($options) && count($options)) {
            foreach ($options as $key => $val) {
                $param[$key] = $val;
            }
        }

        $slug = str_replace('-', '_', Toolbox::slugify($title));
        $this->checkEmptyLabels($labels);
        $out = "<h2 class='center'>$title";
        if ($param['csv'] && $csv_link) {
            $out .= " <a href='$csv_link' title='" . __s('CSV') . "' class='pointer fa fa-file-alt export-stat'><span class='sr-only'>" . __('CSV') . "</span></a>";
        }
        $out .= "</h2>";
        $out .= "<div id='$slug' class='chart'></div>";
        Html::requireJs('charts');
        $out .= "<script type='text/javascript'>
                  $(function() {
                     var chart_$slug = new Chartist.Line('#$slug', {
                        labels: ['" . implode('\', \'', Toolbox::addslashes_deep($labels))  . "'],
                        series: [";

        $first = true;
        foreach ($series as $serie) {
            if ($first === true) {
                $first = false;
            } else {
                $out .= ",\n";
            }
            $serieData = implode(', ', $serie['data']);
            if (isset($serie['name'])) {
                $serieLabel = Toolbox::addslashes_deep($serie['name']);
                $out .= "{'name': '$serieLabel', 'data': [$serieData]}";
            } else {
                $out .= "[$serieData]";
            }
        }

        $out .= "
                        ]
                     }, {
                        low: 0,
                        showArea: true,
                        width: '{$param['width']}',
                        height: '{$param['height']}',
                        fullWidth: true,
                        lineSmooth: Chartist.Interpolation.simple({
                           divisor: 10,
                           fillHoles: false
                        }),
                        axisX: {
                           labelOffset: {
                              x: -" . mb_strlen($labels[0]) * 7  . "
                           }
                        }";

        if ($param['legend'] === true || $param['tooltip'] === true) {
            $out .= ", plugins: [";
            if ($param['legend'] === true) {
                $out .= "Chartist.plugins.legend()";
            }
            if ($param['tooltip'] === true) {
                $out .= ($param['legend'] === true ? ',' : '') . "Chartist.plugins.tooltip()";
            }
            $out .= "]";
        }

        $out .= "});";

        if ($param['animate'] === true) {
                  $out .= "
                     chart_$slug.on('draw', function(data) {
                        if(data.type === 'line' || data.type === 'area') {
                           data.element.animate({
                              d: {
                                 begin: 300 * data.index,
                                 dur: 500,
                                 from: data.path.clone().scale(1, 0).translate(0, data.chartRect.height()).stringify(),
                                 to: data.path.clone().stringify(),
                                 easing: Chartist.Svg.Easing.easeOutQuint
                              }
                           });
                        }
                     });
                  });";
        }
        $out .= "</script>";

        if ($display) {
            echo $out;
            return;
        }
        return $out;
    }

    /**
     * Call displayPieGraph with arguments from a StatData object
     */
    public function displayPieGraphFromData(StatData $stat_data)
    {
        if ($stat_data->isEmpty()) {
            return;
        }

        $this->displayPieGraph(
            $stat_data->getTitle(),
            $stat_data->getLabels(),
            $stat_data->getSeries(),
            $stat_data->getOptions(),
            true,
            $stat_data->getCsvLink()
        );
    }

    /**
     * Display pie graph
     *
     * @param string   $title  Graph title
     * @param string[] $labels Labels to display
     * @param array    $series Series data. An array of the form:
     *                 [
     *                    ['name' => 'a name', 'data' => []],
     *                    ['name' => 'another name', 'data' => []]
     *                 ]
     * @param array    $options  Options
     * @param boolean  $display  Whether to display directly; defauts to true
     * @param string   $csv_link Link to download the dataset as csv
     *
     * @return void
     */
    public function displayPieGraph(
        $title,
        $labels,
        $series,
        $options = [],
        $display = true,
        ?string $csv_link = null
    ) {
        $param = [
            'csv'     => true
        ];

        if (is_array($options) && count($options)) {
            foreach ($options as $key => $val) {
                $param[$key] = $val;
            }
        }

        $slug = str_replace('-', '_', Toolbox::slugify($title));
        $this->checkEmptyLabels($labels);
        $out = "<h2 class='center'>$title";
        if ($param['csv']) {
            $options['title'] = $title;

            if ($csv_link) {
                $out .= " <a href='$csv_link' title='" . __s('CSV') . "' class='pointer fa fa-file-alt export-stat'><span class='sr-only'>" . __('CSV') . "</span></a>";
            }
        }
        $out .= "</h2>";
        $out .= "<div id='$slug' class='chart'></div>";
        $out .= "<script type='text/javascript'>
                  $(function() {
                     var $slug = new Chartist.Pie('#$slug', {
                        labels: ['" . implode('\', \'', Toolbox::addslashes_deep($labels))  . "'],
                        series: [";

        $first = true;
        foreach ($series as $serie) {
            if ($first === true) {
                $first = false;
            } else {
                $out .= ",\n";
            }

            $serieLabel = Toolbox::addslashes_deep($serie['name']);
            $serieData = $serie['data'];
            $out .= "{'meta': '$serieLabel', 'value': '$serieData'}";
        }

        $out .= "
                        ]
                     }, {
                        donut: true,
                        showLabel: false,
                        height: 300,
                        width: 300,
                        plugins: [
                           Chartist.plugins.legend(),
                           Chartist.plugins.tooltip()
                        ]
                     });

                     $slug.on('draw', function(data) {
                        if(data.type === 'slice') {
                           // Get the total path length in order to use for dash array animation
                           var pathLength = data.element._node.getTotalLength();

                           // Set a dasharray that matches the path length as prerequisite to animate dashoffset
                           data.element.attr({
                              'stroke-dasharray': pathLength + 'px ' + pathLength + 'px'
                           });

                           // Create animation definition while also assigning an ID to the animation for later sync usage
                           var animationDefinition = {
                              'stroke-dashoffset': {
                                 id: 'anim' + data.index,
                                 dur: 300,
                                 from: -pathLength + 'px',
                                 to:  '0px',
                                 easing: Chartist.Svg.Easing.easeOutQuint,
                                 // We need to use `fill: 'freeze'` otherwise our animation will fall back to initial (not visible)
                                 fill: 'freeze'
                              }
                           };

                           // We need to set an initial value before the animation starts as we are not in guided mode which would do that for us
                           data.element.attr({
                              'stroke-dashoffset': -pathLength + 'px'
                           });

                           // We can't use guided mode as the animations need to rely on setting begin manually
                           // See http://gionkunz.github.io/chartist-js/api-documentation.html#chartistsvg-function-animate
                           data.element.animate(animationDefinition, false);
                        }
                     });
                  });
              </script>";

        if ($display) {
            echo $out;
            return;
        }
        return $out;
    }

    /**
     * Display search form
     *
     * @param string  $itemtype Item type
     * @param string  $date1    First date
     * @param string  $date2    Second date
     * @param boolean $display  Whether to display directly; defauts to true
     *
     * @return void|string
     */
    public function displaySearchForm($itemtype, $date1, $date2, $display = true)
    {
        $out = "<form method='get' name='form' action='stat.global.php'><div class='center'>";
       // Keep it at first parameter
        $out .= "<input type='hidden' name='itemtype' value='$itemtype'>";

        $out .= "<table class='tab_cadre'>";
        $out .= "<tr class='tab_bg_2'><td class='right'>" . __('Start date') . "</td><td>";
        $out .= Html::showDateField(
            'date1',
            [
                'value'   => $date1,
                'display' => false
            ]
        );
        $out .= "</td><td rowspan='2' class='center'>";
        $out .= "<input type='submit' class='btn btn-primary' value='" . __s('Display report') . "'></td></tr>";

        $out .= "<tr class='tab_bg_2'><td class='right'>" . __('End date') . "</td><td>";
        $out .= Html::showDateField(
            'date2',
            [
                'value'   => $date2,
                'display' => false
            ]
        );
        $out .= "</td></tr>";
        $out .= "</table></div>";
       // form using GET method : CRSF not needed
        $out .= Html::closeForm(false);

        if ($display) {
            echo $out;
            return;
        }
        return $out;
    }

    /**
     * Check and replace empty labels
     *
     * @param array $labels Labels
     *
     * @return void
     */
    private function checkEmptyLabels(&$labels)
    {
        foreach ($labels as &$label) {
            if (empty($label)) {
                $label = '-';
            }
        }
    }

    public static function getIcon()
    {
        return "ti ti-chart-pie";
    }
}
			
			


Thanks For 0xGh05T - DSRF14 - Mr.Dan07 - Leri01 - FxshX7 - AlkaExploiter - xLoveSyndrome'z - Acep Gans'z

JMDS TRACK – Just Another Diagnostics Lab Site

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JMDS TRACK Cameroon

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Fleet management

  1. Reduce the operting cost and the unavailability of your vehicles
  2. reduce the fuel consumption of your fleet
  3. Improve the driving dehavior and safety of your drivers
  4. optimize the utilization rate of your equipment 
  5. protect your vehicle against theft
  6. Improve the quality of your customer service


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Assets management

  1. Track the roaming of your equipment
  2. Optimise the management of your assets on site and during transport
  3. Secure the transport of your goods
  4. Make your team responsible for preventing the loss of tools, equipment
  5. Take a real-time inventory of your equipment on site
  6. Easily find your mobile objects or equipment



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Antitheft solutions

  1. Secure your vehicles and machinery and increase your chances of recovering them in the event of theft
  2. Protect your assets and reduce the costs associated with their loss
  3. Combine immobiliser and driver identification and limit the risk of theft
  4. Identify fuel theft and reduce costs
  5. Protect your goods and take no more risks
  6. Be alerted to abnormal events

Our Location

 Douala BP cité 

     and

Yaoundé Total Essos


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682230363/ 677481892

What makes us different from others

  • young and dynamic team
  • call center 24/24 7/7
  • roaming throughout Africa
  • team of developers who can develop customer-specific solutions
  • diversity of services
  • reactive and prompt after-sales service when soliciting a customer or a malfunction
  • Free Maintenance and installation in the cities of Douala and Yaounde

https://youtu.be/xI1cz_Jh2x8

15+
years of experience in GPS system development, production and deployment.

15 Collaborators

More than 15 employees dedicated to the research and development of new applications and to customer care

5 000 Vehicles and mobile assets

5 000 vehicles and mobile assets under management, in Africa

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5/5
Bon SAV , SATISFAIT DU TRAITEMENT DES REQUETES

M DIPITA CHRISTIAN
Logistic Safety Manager Road Safety Manager
5/5
La réactivité de JMDS est excellente
Nous restons satisfait dans l’ensemble des prestations relatives a la couverture de notre parc automobile

Hervé Frédéric NDENGUE
Chef Service Adjoint de la Sécurité Générale (CNPS)
5/5
L’APPLICATION EMIXIS est convivial A L’utilisation
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DIRECTOR GENERAL
5/5
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CUSTOMER

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Address JMDS TRACK

Douala bp cité



and

YAOUNDE Total Essos

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