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<?php
/**
* ---------------------------------------------------------------------
*
* GLPI - Gestionnaire Libre de Parc Informatique
*
* http://glpi-project.org
*
* @copyright 2015-2023 Teclib' and contributors.
* @copyright 2003-2014 by the INDEPNET Development Team.
* @licence https://www.gnu.org/licenses/gpl-3.0.html
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* ---------------------------------------------------------------------
*/
use Glpi\Event;
use Glpi\RichText\RichText;
use Glpi\Toolbox\Sanitizer;
/**
* KnowbaseItem Class
**/
class KnowbaseItem extends CommonDBVisible implements ExtraVisibilityCriteria
{
// From CommonDBTM
public $dohistory = true;
protected $items = [];
const KNOWBASEADMIN = 1024;
const READFAQ = 2048;
const PUBLISHFAQ = 4096;
const COMMENTS = 8192;
public static $rightname = 'knowbase';
public static function getTypeName($nb = 0)
{
return __('Knowledge base');
}
/**
* @see CommonGLPI::getMenuShorcut()
*
* @since 0.85
**/
public static function getMenuShorcut()
{
return 'b';
}
public function getName($options = [])
{
if (KnowbaseItemTranslation::canBeTranslated($this)) {
return KnowbaseItemTranslation::getTranslatedValue($this);
}
return parent::getName();
}
/**
* @see CommonGLPI::getMenuName()
*
* @since 0.85
**/
public static function getMenuName()
{
if (!Session::haveRight('knowbase', READ)) {
return __('FAQ');
} else {
return static::getTypeName(Session::getPluralNumber());
}
}
public static function getMenuContent()
{
$menu = parent::getMenuContent();
if (isset($menu['links']['lists'])) {
unset($menu['links']['lists']);
}
return $menu;
}
public static function canCreate()
{
return Session::haveRightsOr(self::$rightname, [CREATE, self::PUBLISHFAQ]);
}
/**
* @since 0.85
**/
public static function canUpdate()
{
return Session::haveRightsOr(self::$rightname, [UPDATE, self::KNOWBASEADMIN]);
}
public static function canView()
{
global $CFG_GLPI;
return (Session::haveRightsOr(self::$rightname, [READ, self::READFAQ])
|| ((Session::getLoginUserID() === false) && $CFG_GLPI["use_public_faq"]));
}
public function canViewItem()
{
if ($this->fields['users_id'] == Session::getLoginUserID()) {
return true;
}
if (Session::haveRight(self::$rightname, self::KNOWBASEADMIN)) {
return true;
}
if ($this->fields["is_faq"]) {
return ((Session::haveRightsOr(self::$rightname, [READ, self::READFAQ])
&& $this->haveVisibilityAccess())
|| ((Session::getLoginUserID() === false) && $this->isPubliclyVisible()));
}
return (Session::haveRight(self::$rightname, READ) && $this->haveVisibilityAccess());
}
public function canUpdateItem()
{
// Personal knowbase or visibility and write access
return (Session::haveRight(self::$rightname, self::KNOWBASEADMIN)
|| (Session::getCurrentInterface() == "central"
&& $this->fields['users_id'] == Session::getLoginUserID())
|| ((($this->fields["is_faq"] && Session::haveRight(self::$rightname, self::PUBLISHFAQ))
|| (!$this->fields["is_faq"]
&& Session::haveRight(self::$rightname, UPDATE)))
&& $this->haveVisibilityAccess()));
}
/**
* Check if current user can comment on KB entries
*
* @return boolean
*/
public function canComment()
{
return $this->canViewItem() && Session::haveRight(self::$rightname, self::COMMENTS);
}
/**
* Get the search page URL for the current classe
*
* @since 0.84
*
* @param boolean $full path or relative one
**/
public static function getSearchURL($full = true)
{
global $CFG_GLPI;
$dir = ($full ? $CFG_GLPI['root_doc'] : '');
if (Session::getCurrentInterface() == "central") {
return "$dir/front/knowbaseitem.php";
}
return "$dir/front/helpdesk.faq.php";
}
/**
* Get the form page URL for the current classe
*
* @param boolean $full path or relative one
**/
public static function getFormURL($full = true)
{
global $CFG_GLPI;
$dir = ($full ? $CFG_GLPI['root_doc'] : '');
if (Session::getCurrentInterface() == "central") {
return "$dir/front/knowbaseitem.form.php";
}
return "$dir/front/helpdesk.faq.php";
}
/**
* Get the form page URL for the current classe
*
* @param boolean $full path or relative one
**/
public static function getFormURLWithParam($params = [], $full = true)
{
$url = self::getFormURL($full) . '?';
if (isset($params['_sol_to_kb'])) {
$url .= '&_sol_to_kb=' . $params['_sol_to_kb'];
}
if (isset($params['_fup_to_kb'])) {
$url .= '&_fup_to_kb=' . $params['_fup_to_kb'];
}
if (isset($params['_task_to_kb'])) {
$url .= '&_task_to_kb=' . $params['_task_to_kb'];
}
return $url;
}
public function defineTabs($options = [])
{
$ong = [];
$this->addStandardTab(__CLASS__, $ong, $options);
$this->addStandardTab('KnowbaseItem_Item', $ong, $options);
$this->addStandardTab('Document_Item', $ong, $options);
$this->addStandardTab('KnowbaseItemTranslation', $ong, $options);
$this->addStandardTab('Log', $ong, $options);
$this->addStandardTab('KnowbaseItem_Revision', $ong, $options);
$this->addStandardTab('KnowbaseItem_Comment', $ong, $options);
return $ong;
}
public function getTabNameForItem(CommonGLPI $item, $withtemplate = 0)
{
if (!$withtemplate) {
$nb = 0;
switch ($item->getType()) {
case __CLASS__:
$ong[1] = $this->getTypeName(1);
if ($item->canUpdateItem()) {
if ($_SESSION['glpishow_count_on_tabs']) {
$nb = $item->countVisibilities();
}
$ong[2] = self::createTabEntry(
_n('Target', 'Targets', Session::getPluralNumber()),
$nb
);
$ong[3] = __('Edit');
}
return $ong;
}
}
return '';
}
public static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtemplate = 0)
{
if ($item->getType() == __CLASS__) {
switch ($tabnum) {
case 1:
$item->showFull();
break;
case 2:
$item->showVisibility();
break;
case 3:
$item->showForm($item->getID());
break;
}
}
return true;
}
/**
* Actions done at the end of the getEmpty function
*
*@return void
**/
public function post_getEmpty()
{
if (
Session::haveRight(self::$rightname, self::PUBLISHFAQ)
&& !Session::haveRight("knowbase", UPDATE)
) {
$this->fields["is_faq"] = 1;
}
}
/**
* @since 0.85
* @see CommonDBTM::post_addItem()
**/
public function post_addItem()
{
// Handle rich-text images and uploaded documents
$this->input = $this->addFiles(
$this->input,
[
'force_update' => true,
'content_field' => 'answer',
]
);
if (
isset($this->input["_visibility"])
&& isset($this->input["_visibility"]['_type'])
&& !empty($this->input["_visibility"]["_type"])
) {
$this->input["_visibility"]['knowbaseitems_id'] = $this->getID();
$item = null;
switch ($this->input["_visibility"]['_type']) {
case 'User':
if (
isset($this->input["_visibility"]['users_id'])
&& $this->input["_visibility"]['users_id']
) {
$item = new KnowbaseItem_User();
}
break;
case 'Group':
if (
isset($this->input["_visibility"]['groups_id'])
&& $this->input["_visibility"]['groups_id']
) {
$item = new Group_KnowbaseItem();
}
break;
case 'Profile':
if (
isset($this->input["_visibility"]['profiles_id'])
&& $this->input["_visibility"]['profiles_id']
) {
$item = new KnowbaseItem_Profile();
}
break;
case 'Entity':
$item = new Entity_KnowbaseItem();
break;
}
if (!is_null($item)) {
$item->add($this->input["_visibility"]);
Event::log(
$this->getID(),
"knowbaseitem",
4,
"tools",
//TRANS: %s is the user login
sprintf(__('%s adds a target'), $_SESSION["glpiname"])
);
}
}
if (isset($this->input['_do_item_link']) && $this->input['_do_item_link'] == 1) {
$params = [
'knowbaseitems_id' => $this->getID(),
'itemtype' => $this->input['_itemtype'],
'items_id' => $this->input['_items_id']
];
$kb_item_item = new KnowbaseItem_Item();
$kb_item_item->add($params);
}
// Support old "knowbaseitemcategories_id" input
// FIXME Deprecate it in GLPI 10.1
if (isset($this->input['knowbaseitemcategories_id'])) {
$categories = $this->input['knowbaseitemcategories_id'];
$this->input['_categories'] = is_array($categories) ? $categories : [$categories];
unset($this->input['knowbaseitemcategories_id']);
}
// Handle categories
$this->update1NTableData(KnowbaseItem_KnowbaseItemCategory::class, "_categories");
}
/**
* @since 0.83
**/
public function post_getFromDB()
{
// Users
$this->users = KnowbaseItem_User::getUsers($this->fields['id']);
// Entities
$this->entities = Entity_KnowbaseItem::getEntities($this->fields['id']);
// Group / entities
$this->groups = Group_KnowbaseItem::getGroups($this->fields['id']);
// Profile / entities
$this->profiles = KnowbaseItem_Profile::getProfiles($this->fields['id']);
// Load categories
$this->load1NTableData(KnowbaseItem_KnowbaseItemCategory::class, '_categories');
}
/**
* @see CommonDBTM::cleanDBonPurge()
*
* @since 0.83.1
**/
public function cleanDBonPurge()
{
$this->deleteChildrenAndRelationsFromDb(
[
Entity_KnowbaseItem::class,
Group_KnowbaseItem::class,
KnowbaseItem_KnowbaseItemCategory::class,
KnowbaseItem_Item::class,
KnowbaseItem_Profile::class,
KnowbaseItem_User::class,
KnowbaseItemTranslation::class,
]
);
/// KnowbaseItem_Comment does not extends CommonDBConnexity
$kbic = new KnowbaseItem_Comment();
$kbic->deleteByCriteria(['knowbaseitems_id' => $this->fields['id']]);
/// KnowbaseItem_Revision does not extends CommonDBConnexity
$kbir = new KnowbaseItem_Revision();
$kbir->deleteByCriteria(['knowbaseitems_id' => $this->fields['id']]);
}
/**
* Check is this item if visible to everybody (anonymous users)
*
* @since 0.83
*
* @return Boolean
**/
public function isPubliclyVisible()
{
global $CFG_GLPI;
if (!$CFG_GLPI['use_public_faq']) {
return false;
}
if (isset($this->entities[0])) { // Browse root entity rights
foreach ($this->entities[0] as $entity) {
if ($entity['is_recursive']) {
return true;
}
}
}
return false;
}
public function haveVisibilityAccess()
{
// No public knowbaseitem right : no visibility check
if (!Session::haveRightsOr(self::$rightname, [self::READFAQ, READ])) {
return false;
}
// KB Admin
if (Session::haveRight(self::$rightname, self::KNOWBASEADMIN)) {
return true;
}
return parent::haveVisibilityAccess();
}
/**
* Return visibility joins to add to SQL
*
* @since 0.83
*
* @param boolean $forceall force all joins
*
* @return string joins to add
**/
public static function addVisibilityJoins($forceall = false)
{
//not deprecated because used in self::getListRequest and self::showRecentPopular
global $DB;
//get and clean criteria
$criteria = self::getVisibilityCriteria($forceall);
unset($criteria['WHERE']);
$criteria['FROM'] = self::getTable();
$it = new \DBmysqlIterator(null);
$it->buildQuery($criteria);
$sql = $it->getSql();
$sql = str_replace(
'SELECT * FROM ' . $DB->quoteName(self::getTable()) . '',
'',
$sql
);
return $sql;
}
/**
* Return visibility SQL restriction to add
*
* @since 0.83
*
* @return string restrict to add
**/
public static function addVisibilityRestrict()
{
//not deprecated because used in self::getListRequest and self::showRecentPopular
global $DB;
//get and clean criteria
$criteria = self::getVisibilityCriteria();
unset($criteria['LEFT JOIN']);
$criteria['FROM'] = self::getTable();
$it = new \DBmysqlIterator(null);
$it->buildQuery($criteria);
$sql = $it->getSql();
$sql = str_replace(
'SELECT * FROM ' . $DB->quoteName(self::getTable()) . '',
'',
$sql
);
$sql = preg_replace('/.*WHERE /', '', $sql);
//No where restrictions. Add a placeholder for compatibility with later restrictions
if (strlen(trim($sql)) == 0) {
$sql = "1";
}
return $sql;
}
/**
* Return visibility joins to add to DBIterator parameters
*
* @since 9.2
*
* @param boolean $forceall force all joins (false by default)
*
* @return array
*/
public static function getVisibilityCriteria(bool $forceall = false): array
{
global $CFG_GLPI;
// Build common JOIN clause
$criteria = [
'LEFT JOIN' => self::getVisibilityCriteriaCommonJoin($forceall),
];
// Handle anonymous users
if (!Session::getLoginUserID()) {
if ($CFG_GLPI["use_public_faq"]) {
// Public FAQ is enabled; show FAQ
$criteria['WHERE'] = self::getVisibilityCriteriaFAQ();
return $criteria;
} else {
// Public FAQ is disabled; show nothing
$criteria['WHERE'] = [0];
return $criteria;
}
}
// Handle logged in users
if (Session::getCurrentInterface() == "helpdesk") {
// Show FAQ for helpdesk user
$criteria['WHERE'] = self::getVisibilityCriteriaFAQ();
return $criteria;
} else {
// Show knowledge base for central users
$criteria['WHERE'] = self::getVisibilityCriteriaKB();
return $criteria;
}
}
/**
* Common JOIN clause used by getVisibilityCriteria* methods
*
* @param bool $forceall Force all join ?
*
* @return array LEFT JOIN clause
*/
private static function getVisibilityCriteriaCommonJoin(bool $forceall = false)
{
global $CFG_GLPI;
$join = [];
// Context checks - avoid doing unnecessary join if possible
$is_public_faq_context = !Session::getLoginUserID() && $CFG_GLPI["use_public_faq"];
$has_session_groups = count(($_SESSION["glpigroups"] ?? []));
$has_active_profile = isset($_SESSION["glpiactiveprofile"]['id']);
$has_active_entity = count(($_SESSION["glpiactiveentities"] ?? []));
// Add user restriction data
if ($forceall || Session::getLoginUserID()) {
$join['glpi_knowbaseitems_users'] = [
'ON' => [
'glpi_knowbaseitems_users' => 'knowbaseitems_id',
'glpi_knowbaseitems' => 'id'
]
];
}
// Add group restriction data
if ($forceall || $has_session_groups) {
$join['glpi_groups_knowbaseitems'] = [
'ON' => [
'glpi_groups_knowbaseitems' => 'knowbaseitems_id',
'glpi_knowbaseitems' => 'id'
]
];
}
// Add profile restriction data
if ($forceall || $has_active_profile) {
$join['glpi_knowbaseitems_profiles'] = [
'ON' => [
'glpi_knowbaseitems_profiles' => 'knowbaseitems_id',
'glpi_knowbaseitems' => 'id'
]
];
}
// Add entity restriction data
if ($forceall || $has_active_entity || $is_public_faq_context) {
$join['glpi_entities_knowbaseitems'] = [
'ON' => [
'glpi_entities_knowbaseitems' => 'knowbaseitems_id',
'glpi_knowbaseitems' => 'id'
]
];
}
return $join;
}
/**
* Get visibility criteria for articles displayed in the FAQ (seen by
* helpdesk and anonymous users)
* This mean any KB article tagged as 'is_faq' should be displayed
*
* @return array WHERE clause
*/
private static function getVisibilityCriteriaFAQ(): array
{
// Specific case for anonymous users + multi entities
if (!Session::getLoginUserID()) {
$where = ['is_faq' => 1];
if (Session::isMultiEntitiesMode()) {
$where[Entity_KnowbaseItem::getTableField('entities_id')] = 0;
$where[Entity_KnowbaseItem::getTableField('is_recursive')] = 1;
}
} else {
$where = self::getVisibilityCriteriaKB_Entity();
$where['is_faq'] = 1;
}
return $where;
}
/**
* Get visibility criteria for articles displayed in the knowledge base
* (seen by central users)
* This mean any KB article with valid visibility criteria for the current
* user should be displayed
*
* @return array WHERE clause
*/
private static function getVisibilityCriteriaKB(): array
{
// Special case for KB Admins
if (Session::haveRight(self::$rightname, self::KNOWBASEADMIN)) {
// See all articles
return [1];
}
// Prepare criteria, which will use an OR statement (the user can read
// the article if any of the user/group/profile/entity criteria are
// validated)
$where = ['OR' => []];
// Special case: the user may be the article's author
$user = Session::getLoginUserID();
$author_check = [self::getTableField('users_id') => $user];
$where['OR'][] = $author_check;
// Filter on users
$where['OR'][] = self::getVisibilityCriteriaKB_User();
// Filter on groups (if the current user have any)
$groups = $_SESSION["glpigroups"] ?? [];
if (count($groups)) {
$where['OR'][] = self::getVisibilityCriteriaKB_Group();
}
// Filter on profiles
$where['OR'][] = self::getVisibilityCriteriaKB_Profile();
// Filter on entities
$where['OR'][] = self::getVisibilityCriteriaKB_Entity();
return $where;
}
/**
* Get criteria used to filter knowledge base articles on users
*
* @return array
*/
private static function getVisibilityCriteriaKB_User(): array
{
$user = Session::getLoginUserID();
return [
KnowbaseItem_User::getTableField('users_id') => $user,
];
}
/**
* Get criteria used to filter knowledge base articles on groups
*
* @return array
*/
private static function getVisibilityCriteriaKB_Group(): array
{
$groups = $_SESSION["glpigroups"] ?? [-1];
$entity_restriction = getEntitiesRestrictCriteria(
Group_KnowbaseItem::getTable(),
'',
'',
true,
true
);
return [
Group_KnowbaseItem::getTableField('groups_id') => $groups,
'OR' => [
Group_KnowbaseItem::getTableField('no_entity_restriction') => 1,
] + $entity_restriction,
];
}
/**
* Get criteria used to filter knowledge base articles on profiles
*
* @return array
*/
private static function getVisibilityCriteriaKB_Profile(): array
{
$profile = $_SESSION["glpiactiveprofile"]['id'] ?? -1;
$entity_restriction = getEntitiesRestrictCriteria(
KnowbaseItem_Profile::getTable(),
'',
'',
true,
true
);
return [
KnowbaseItem_Profile::getTableField('profiles_id') => $profile,
'OR' => [
KnowbaseItem_Profile::getTableField('no_entity_restriction') => 1,
] + $entity_restriction,
];
}
/**
* Get criteria used to filter knowledge base articles on entity
*
* @return array
*/
private static function getVisibilityCriteriaKB_Entity(): array
{
$entity_restriction = getEntitiesRestrictCriteria(
Entity_KnowbaseItem::getTable(),
'',
'',
true,
true
);
// All entities
if (!count($entity_restriction)) {
$entity_restriction = [
Entity_KnowbaseItem::getTableField('entities_id') => null
];
}
return $entity_restriction;
}
public function prepareInputForAdd($input)
{
// set title for question if empty
if (isset($input["name"]) && empty($input["name"])) {
$input["name"] = __('New item');
}
if (
Session::haveRight(self::$rightname, self::PUBLISHFAQ)
&& !Session::haveRight(self::$rightname, UPDATE)
) {
$input["is_faq"] = 1;
}
if (
!Session::haveRight(self::$rightname, self::PUBLISHFAQ)
&& Session::haveRight(self::$rightname, UPDATE)
) {
$input["is_faq"] = 0;
}
return $input;
}
public function prepareInputForUpdate($input)
{
// set title for question if empty
if (isset($input["name"]) && empty($input["name"])) {
$input["name"] = __('New item');
}
return $input;
}
public function post_updateItem($history = 1)
{
// Handle rich-text images and uploaded documents
$this->input = $this->addFiles(
$this->input,
[
'force_update' => true,
'content_field' => 'answer',
]
);
// Support old "knowbaseitemcategories_id" input
// FIXME Deprecate it in GLPI 10.1
if (isset($this->input['knowbaseitemcategories_id'])) {
$categories = $this->input['knowbaseitemcategories_id'];
$this->input['_categories'] = is_array($categories) ? $categories : [$categories];
unset($this->input['knowbaseitemcategories_id']);
}
// Update categories
$this->update1NTableData(KnowbaseItem_KnowbaseItemCategory::class, '_categories');
}
/**
* Print out an HTML "<form>" for knowbase item
*
* @param $ID
* @param $options array
* - target for the Form
*
* @return void
**/
public function showForm($ID, array $options = [])
{
global $CFG_GLPI;
// show kb item form
if (
!Session::haveRightsOr(
self::$rightname,
[UPDATE, self::PUBLISHFAQ, self::KNOWBASEADMIN]
)
) {
return false;
}
$canedit = $this->can($ID, UPDATE);
$item = null;
// Load ticket solution
if (
empty($ID)
&& isset($options['item_itemtype']) && !empty($options['item_itemtype'])
&& isset($options['item_items_id']) && !empty($options['item_items_id'])
) {
if ($item = getItemForItemtype($options['item_itemtype'])) {
if ($item->getFromDB($options['item_items_id'])) {
$this->fields['name'] = $item->getField('name');
if (isset($options['_fup_to_kb'])) {
$fup = new ITILFollowup();
$fup->getFromDBByCrit([
'id' => $options['_fup_to_kb'],
'itemtype' => $item->getType(),
'items_id' => $item->getID()
]);
$this->fields['answer'] = $fup->getField('content');
} else if (isset($options['_task_to_kb'])) {
$tasktype = $item->getType() . 'Task';
$task = new $tasktype();
$task->getFromDB($options['_task_to_kb']);
$this->fields['answer'] = $task->getField('content');
} else if (isset($options['_sol_to_kb'])) {
$solution = new ITILSolution();
$solution->getFromDBByCrit([
'itemtype' => $item->getType(),
'items_id' => $item->getID(),
[
'NOT' => ['status' => CommonITILValidation::REFUSED]
]
]);
$this->fields['answer'] = $solution->getField('content');
}
if ($item->isField('itilcategories_id')) {
$ic = new ITILCategory();
if ($ic->getFromDB($item->getField('itilcategories_id'))) {
$this->fields['knowbaseitemcategories_id']
= $ic->getField('knowbaseitemcategories_id');
}
}
}
}
}
$rand = mt_rand();
$this->initForm($ID, $options);
$options['formoptions'] = "data-track-changes=true";
$this->showFormHeader($options);
echo "<tr class='tab_bg_1'>";
echo "<td>" . KnowbaseItemCategory::getTypeName(Session::getPluralNumber()) . "</td>";
echo "<td>";
// See CommonDBTM::update1NTableData, hidden input needed to handle empty values
echo Html::input("__categories_defined", ["type" => "hidden", "value" => 1]);
KnowbaseItemCategory::dropdown([
'name' => "_categories[]",
'value' => $this->fields['_categories'] ?? [],
'multiple' => true,
'width' => "100%",
]);
echo "</td>";
echo "<td>";
echo "<input type='hidden' name='users_id' value=\"" . Session::getLoginUserID() . "\">";
if ($this->fields["date_creation"]) {
//TRANS: %s is the datetime of insertion
printf(__('Created on %s'), Html::convDateTime($this->fields["date_creation"]));
}
echo "</td><td>";
if ($this->fields["date_mod"]) {
//TRANS: %s is the datetime of update
printf(__('Last update on %s'), Html::convDateTime($this->fields["date_mod"]));
}
echo "</td>";
echo "</tr>\n";
echo "<tr class='tab_bg_1'>";
if (Session::haveRight(self::$rightname, self::PUBLISHFAQ)) {
echo "<td>" . __('Put this item in the FAQ') . "</td>";
echo "<td>";
Dropdown::showYesNo('is_faq', $this->fields["is_faq"]);
echo "</td>";
} else {
echo "<td colspan='2'>";
if ($this->fields["is_faq"]) {
echo __('This item is part of the FAQ');
} else {
echo __('This item is not part of the FAQ');
}
echo "</td>";
}
echo "<td>";
$showuserlink = 0;
if (Session::haveRight('user', READ)) {
$showuserlink = 1;
}
if ($this->fields["users_id"]) {
//TRANS: %s is the writer name
printf(__('%1$s: %2$s'), __('Writer'), getUserName(
$this->fields["users_id"],
$showuserlink
));
}
echo "</td><td>";
//TRANS: %d is the number of view
if ($ID) {
printf(_n('%d view', '%d views', $this->fields["view"]), $this->fields["view"]);
}
echo "</td>";
echo "</tr>\n";
//Link with solution
if ($item != null) {
if ($item = getItemForItemtype($options['item_itemtype'])) {
if ($item->getFromDB($options['item_items_id'])) {
echo "<tr>";
echo "<td>" . __('Add link') . "</td>";
echo "<td colspan='3'>";
echo "<input type='checkbox' name='_do_item_link' value='1' checked='checked'/> ";
echo Html::hidden('_itemtype', ['value' => $item->getType()]);
echo Html::hidden('_items_id', ['value' => $item->getID()]);
echo sprintf(
__('link with %1$s'),
$item->getLink()
);
echo "</td>";
echo "</tr>\n";
}
}
}
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Visible since') . "</td><td>";
Html::showDateTimeField("begin_date", ['value' => $this->fields["begin_date"],
'maybeempty' => true,
'canedit' => $canedit
]);
echo "</td>";
echo "<td>" . __('Visible until') . "</td><td>";
Html::showDateTimeField("end_date", ['value' => $this->fields["end_date"],
'maybeempty' => true,
'canedit' => $canedit
]);
echo "</td></tr>";
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Subject') . "</td>";
echo "<td colspan='3'>";
echo "<textarea class='form-control' name='name'>" . $this->fields["name"] . "</textarea>";
echo "</td>";
echo "</tr>\n";
echo "<tr class='tab_bg_1'>";
echo "<td>" . __('Content') . "</td>";
echo "<td colspan='3'>";
$cols = 100;
$rows = 30;
if (isset($options['_in_modal']) && $options['_in_modal']) {
$rows = 15;
echo Html::hidden('_in_modal', ['value' => 1]);
}
Html::textarea(['name' => 'answer',
'value' => RichText::getSafeHtml($this->fields['answer'], true),
'enable_fileupload' => true,
'enable_richtext' => true,
'cols' => $cols,
'rows' => $rows
]);
echo "</td>";
echo "</tr>";
if ($this->isNewID($ID)) {
echo "<tr class='tab_bg_1'>";
echo "<td>" . _n('Target', 'Targets', 1) . "</td>";
echo "<td>";
$types = ['Entity', 'Group', 'Profile', 'User'];
$addrand = Dropdown::showItemTypes('_visibility[_type]', $types);
echo "</td><td colspan='2'>";
$params = ['type' => '__VALUE__',
'right' => 'knowbase',
'prefix' => '_visibility',
'nobutton' => 1
];
Ajax::updateItemOnSelectEvent(
"dropdown__visibility__type_" . $addrand,
"visibility$rand",
$CFG_GLPI["root_doc"] . "/ajax/visibility.php",
$params
);
echo "<span id='visibility$rand'></span>";
echo "</td></tr>\n";
}
$this->showFormButtons($options);
return true;
}
/**
* Add kb item to the public FAQ
*
* @return void
**/
public function addToFaq()
{
global $DB;
$DB->update(
$this->getTable(),
[
'is_faq' => 1
],
[
'id' => $this->fields['id']
]
);
}
/**
* Increase the view counter of the current knowbaseitem
*
* @since 0.83
*/
public function updateCounter()
{
global $DB;
//update counter view
$DB->update(
'glpi_knowbaseitems',
[
'view' => new \QueryExpression($DB->quoteName('view') . ' + 1')
],
[
'id' => $this->getID()
]
);
}
/**
* Print out (html) show item : question and answer
*
* @param $options array of options
*
* @return void|string
* void if option display=true
* string if option display=false (HTML code)
**/
public function showFull($options = [])
{
global $CFG_GLPI, $DB;
if (!$this->can($this->fields['id'], READ)) {
return false;
}
$default_options = [
'display' => true,
];
$options = array_merge($default_options, $options);
$out = "";
$linkusers_id = true;
// show item : question and answer
if (
((Session::getLoginUserID() === false) && $CFG_GLPI["use_public_faq"])
|| (Session::getCurrentInterface() == "helpdesk")
|| !User::canView()
) {
$linkusers_id = false;
}
$this->updateCounter();
$tmp = [];
$categories = KnowbaseItem_KnowbaseItemCategory::getItems($this);
foreach ($categories as $category) {
$knowbaseitemcategories_id = $category['knowbaseitemcategories_id'];
$fullcategoryname = getTreeValueCompleteName(
"glpi_knowbaseitemcategories",
$knowbaseitemcategories_id
);
$tmp[] = "<a href='" . $this->getSearchURL() .
"?knowbaseitemcategories_id=$knowbaseitemcategories_id&forcetab=Knowbase$2'>" .
$fullcategoryname . "</a>";
}
$tmp = implode(', ', $tmp);
$out .= "<table class='tab_cadre_fixe'>";
$out .= "<tr><th colspan='4'>" . sprintf(__('%1$s: %2$s'), _n('Category', 'Categories', 1), $tmp);
$out .= "</th></tr>";
$out .= "<tr><td class='left' colspan='4'><h2>" . __('Subject') . "</h2>";
if (KnowbaseItemTranslation::canBeTranslated($this)) {
$out .= KnowbaseItemTranslation::getTranslatedValue($this, 'name');
} else {
$out .= $this->fields["name"];
}
$out .= "</td></tr>";
$out .= "<tr><td class='left' colspan='4'><h2>" . __('Content') . "</h2>\n";
$out .= "<div class='rich_text_container' id='kbanswer'>";
$out .= $this->getAnswer();
$out .= "</div>";
$out .= "</td></tr>";
// Show documents attached to the FAQ Item
$sort = 'filename';
$order = 'ASC';
$criteria = Document_Item::getDocumentForItemRequest($this, ["$sort $order"]);
$criteria['WHERE'][] = ['is_deleted' => '0'];
$iterator = $DB->request($criteria);
if (count($iterator) > 0) {
$out .= "<tr><td class='left' colspan='4'><h2>" . Document::getTypeName(Session::getPluralNumber()) . "</h2></td></tr>\n";
$columns = [
'filename' => __('File'),
'headings' => __('Heading'),
'assocdate' => _n('Date', 'Dates', 1),
];
$header_begin = "<tr>";
$header_top = '';
$header_end = '';
foreach ($columns as $key => $val) {
$colspan = $key == 'filename' ? 'colspan="2"' : '';
$header_end .= "<th $colspan" . ($sort == "$key" ? " class='order_$order'" : '') . ">" .
"<a href='javascript:reloadTab(\"sort=$key&order=" .
(($order == "ASC") ? "DESC" : "ASC") . "&start=0\");'>$val</a></th>";
}
$header_end .= "</tr>";
$out .= $header_begin . $header_top . $header_end;
$document = new Document();
foreach ($iterator as $data) {
$docID = $data["id"];
$downloadlink = NOT_AVAILABLE;
if ($document->getFromDB($docID)) {
$downloadlink = $document->getDownloadLink();
}
$used[$docID] = $docID;
$out .= "<tr class='tab_bg_1" . ($data["is_deleted"] ? "_2" : "") . "'>";
$out .= "<td colspan='2'>$downloadlink</td>";
$out .= "<td>" . Dropdown::getDropdownName(
"glpi_documentcategories",
$data["documentcategories_id"]
);
$out .= "</td>";
$out .= "<td>" . Html::convDateTime($data["assocdate"]) . "</td>";
$out .= "</tr>";
}
}
$out .= "<tr><th class='tdkb' colspan='2'>";
if ($this->fields["users_id"]) {
// Integer because true may be 2 and getUserName return array
if ($linkusers_id) {
$linkusers_id = 1;
} else {
$linkusers_id = 0;
}
$out .= sprintf(__('%1$s: %2$s'), __('Writer'), getUserName(
$this->fields["users_id"],
$linkusers_id
));
$out .= "<br>";
}
if ($this->fields["date_creation"]) {
//TRANS: %s is the datetime of update
$out .= sprintf(__('Created on %s'), Html::convDateTime($this->fields["date_creation"]));
$out .= "<br>";
}
if ($this->fields["date_mod"]) {
//TRANS: %s is the datetime of update
$out .= sprintf(__('Last update on %s'), Html::convDateTime($this->fields["date_mod"]));
}
$out .= "</th>";
$out .= "<th class='tdkb' colspan='2'>";
if ($this->countVisibilities() == 0) {
$out .= "<span class='red'>" . __('Unpublished') . "</span><br>";
}
$out .= sprintf(_n('%d view', '%d views', $this->fields["view"]), $this->fields["view"]);
$out .= "<br>";
if ($this->fields["is_faq"]) {
$out .= __('This item is part of the FAQ');
} else {
$out .= __('This item is not part of the FAQ');
}
$out .= "</th></tr>";
$out .= "</table>";
if ($options['display']) {
echo $out;
} else {
return $out;
}
return true;
}
/**
* Print out an HTML form for Search knowbase item
*
* @param $options $_GET
*
* @return void
**/
public function searchForm($options)
{
global $CFG_GLPI;
if (
!$CFG_GLPI["use_public_faq"]
&& !Session::haveRightsOr(self::$rightname, [READ, self::READFAQ])
) {
return false;
}
// Default values of parameters
$params["contains"] = "";
$params["target"] = $_SERVER['PHP_SELF'];
if (is_array($options) && count($options)) {
foreach ($options as $key => $val) {
$params[$key] = $val;
}
}
echo "<form method='get' action='" . $this->getSearchURL() . "' class='d-flex justify-content-center'>";
echo "<input class='form-control me-1' type='text' size='50' name='contains' value=\"" .
Html::cleanInputText(stripslashes($params["contains"])) . "\">";
echo "<input type='submit' value=\"" . _sx('button', 'Search') . "\" class='btn btn-primary'>";
echo "</table>";
if (
isset($options['item_itemtype'])
&& isset($options['item_items_id'])
) {
echo "<input type='hidden' name='item_itemtype' value='" . $options['item_itemtype'] . "'>";
echo "<input type='hidden' name='item_items_id' value='" . $options['item_items_id'] . "'>";
}
Html::closeForm();
}
/**
* Print out an HTML "<form>" for Search knowbase item
*
* @since 0.84
*
* @param $options $_GET
*
* @return void
**/
public function showBrowseForm($options)
{
global $CFG_GLPI;
if (
!$CFG_GLPI["use_public_faq"]
&& !Session::haveRightsOr(self::$rightname, [READ, self::READFAQ])
) {
return false;
}
// Default values of parameters
$params["knowbaseitemcategories_id"] = "";
if (is_array($options) && count($options)) {
foreach ($options as $key => $val) {
$params[$key] = $val;
}
}
$faq = !Session::haveRight(self::$rightname, READ);
// Category select not for anonymous FAQ
if (
Session::getLoginUserID()
&& !$faq
) {
echo "<div>";
echo "<form method='get' action='" . $this->getSearchURL() . "'>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr class='tab_bg_2'><td class='right' width='50%'>" . _n('Category', 'Categories', 1) . " ";
KnowbaseItemCategory::dropdown(['value' => $params["knowbaseitemcategories_id"]]);
echo "</td><td class='left'>";
echo "<input type='submit' value=\"" . _sx('button', 'Post') . "\" class='btn btn-primary'></td>";
echo "</tr></table>";
if (
isset($options['item_itemtype'])
&& isset($options['item_items_id'])
) {
echo "<input type='hidden' name='item_itemtype' value='" . $options['item_itemtype'] . "'>";
echo "<input type='hidden' name='item_items_id' value='" . $options['item_items_id'] . "'>";
}
Html::closeForm();
echo "</div>";
}
}
/**
* Print out an HTML form for Search knowbase item
*
* @since 0.84
*
* @param $options $_GET
*
* @return void
**/
public function showManageForm($options)
{
if (
!Session::haveRightsOr(
self::$rightname,
[UPDATE, self::PUBLISHFAQ, self::KNOWBASEADMIN]
)
) {
return false;
}
$params['unpublished'] = 'my';
if (is_array($options) && count($options)) {
foreach ($options as $key => $val) {
$params[$key] = $val;
}
}
echo "<div>";
echo "<form method='get' action='" . $this->getSearchURL() . "'>";
echo "<table class='tab_cadre_fixe'>";
echo "<tr class='tab_bg_2'><td class='right' width='50%'>";
$values = ['myunpublished' => __('My unpublished articles'),
'allmy' => __('All my articles')
];
if (Session::haveRight(self::$rightname, self::KNOWBASEADMIN)) {
$values['allunpublished'] = __('All unpublished articles');
$values['allpublished'] = __('All published articles');
}
Dropdown::showFromArray('unpublished', $values, ['value' => $params['unpublished']]);
echo "</td><td class='left'>";
echo "<input type='submit' value=\"" . _sx('button', 'Post') . "\" class='btn btn-primary'></td>";
echo "</tr></table>";
Html::closeForm();
echo "</div>";
}
/**
* Build request for showList
*
* @since 0.83
*
* @param $params array (contains, knowbaseitemcategories_id, faq)
* @param $type string search type : browse / search (default search)
*
* @return array : SQL request
**/
public static function getListRequest(array $params, $type = 'search')
{
global $DB;
$criteria = [
'SELECT' => [
'glpi_knowbaseitems.*',
new QueryExpression(
'COUNT(' . $DB->quoteName('glpi_knowbaseitems_users.id') . ')' .
' + COUNT(' . $DB->quoteName('glpi_groups_knowbaseitems.id') . ')' .
' + COUNT(' . $DB->quoteName('glpi_knowbaseitems_profiles.id') . ')' .
' + COUNT(' . $DB->quoteName('glpi_entities_knowbaseitems.id') . ') AS ' .
$DB->quoteName('visibility_count')
)
],
'FROM' => 'glpi_knowbaseitems',
'WHERE' => [], //to be filled
'LEFT JOIN' => [], //to be filled
'GROUPBY' => ['glpi_knowbaseitems.id']
];
// Lists kb Items
$restrict = self::getVisibilityCriteria(true);
$restrict_where = $restrict['WHERE'];
unset($restrict['WHERE']);
unset($restrict['SELECT']);
$criteria = array_merge_recursive($criteria, $restrict);
switch ($type) {
case 'myunpublished':
case 'allmy':
case 'allunpublished':
break;
default:
// Build query
if (Session::getLoginUserID()) {
$criteria['WHERE'] = array_merge(
$criteria['WHERE'],
$restrict_where
);
} else {
// Anonymous access
if (Session::isMultiEntitiesMode()) {
$criteria['WHERE']['glpi_entities_knowbaseitems.entities_id'] = 0;
$criteria['WHERE']['glpi_entities_knowbaseitems.is_recursive'] = 1;
}
}
break;
}
if ($params['faq']) { // helpdesk
$criteria['WHERE'][] = [
'OR' => [
'glpi_knowbaseitems.is_faq' => 1,
'glpi_knowbaseitems_users.users_id' => Session::getLoginUserID(),
]
];
}
if ($params['knowbaseitemcategories_id'] !== KnowbaseItemCategory::SEEALL) {
$criteria['LEFT JOIN'][KnowbaseItem_KnowbaseItemCategory::getTable()] = [
'FKEY' => [
KnowbaseItem_KnowbaseItemCategory::getTable() => KnowbaseItem::getForeignKeyField(),
KnowbaseItem::getTable() => 'id',
],
];
if ($params['knowbaseitemcategories_id'] > 0) {
$criteria['WHERE'][KnowbaseItem_KnowbaseItemCategory::getTableField('knowbaseitemcategories_id')] = $params['knowbaseitemcategories_id'];
} elseif ($params['knowbaseitemcategories_id'] === 0) {
$criteria['WHERE'][KnowbaseItem_KnowbaseItemCategory::getTableField('knowbaseitemcategories_id')] = null;
}
}
if (
KnowbaseItemTranslation::isKbTranslationActive()
&& (countElementsInTable('glpi_knowbaseitemtranslations') > 0)
) {
$criteria['LEFT JOIN']['glpi_knowbaseitemtranslations'] = [
'ON' => [
'glpi_knowbaseitems' => 'id',
'glpi_knowbaseitemtranslations' => 'knowbaseitems_id', [
'AND' => [
'glpi_knowbaseitemtranslations.language' => $_SESSION['glpilanguage']
]
]
]
];
$criteria['SELECT'][] = 'glpi_knowbaseitemtranslations.name AS transname';
$criteria['SELECT'][] = 'glpi_knowbaseitemtranslations.answer AS transanswer';
}
// a search with $contains
switch ($type) {
case 'allmy':
$criteria['WHERE']['glpi_knowbaseitems.users_id'] = Session::getLoginUserID();
break;
case 'myunpublished':
$criteria['WHERE']['glpi_knowbaseitems.users_id'] = Session::getLoginUserID();
$criteria['WHERE']['glpi_entities_knowbaseitems.entities_id'] = null;
$criteria['WHERE']['glpi_knowbaseitems_profiles.profiles_id'] = null;
$criteria['WHERE']['glpi_groups_knowbaseitems.groups_id'] = null;
$criteria['WHERE']['glpi_knowbaseitems_users.users_id'] = null;
break;
case 'allunpublished':
// Only published
$criteria['WHERE']['glpi_entities_knowbaseitems.entities_id'] = null;
$criteria['WHERE']['glpi_knowbaseitems_profiles.profiles_id'] = null;
$criteria['WHERE']['glpi_groups_knowbaseitems.groups_id'] = null;
$criteria['WHERE']['glpi_knowbaseitems_users.users_id'] = null;
break;
case 'allpublished':
$criteria['HAVING']['visibility_count'] = ['>', 0];
break;
case 'search':
if (strlen($params["contains"]) > 0) {
$search = Sanitizer::unsanitize($params["contains"]);
$search_wilcard = self::computeBooleanFullTextSearch($search);
$addscore = [];
if (
KnowbaseItemTranslation::isKbTranslationActive()
&& (countElementsInTable('glpi_knowbaseitemtranslations') > 0)
) {
$addscore = [
'glpi_knowbaseitemtranslations.name',
'glpi_knowbaseitemtranslations.answer'
];
}
$expr = "(MATCH(" . $DB->quoteName('glpi_knowbaseitems.name') . ", " . $DB->quoteName('glpi_knowbaseitems.answer') . ")
AGAINST(" . $DB->quote($search_wilcard) . " IN BOOLEAN MODE)";
if (!empty($addscore)) {
foreach ($addscore as $addscore_field) {
$expr .= " + MATCH(" . $DB->quoteName($addscore_field) . ")
AGAINST(" . $DB->quote($search_wilcard) . " IN BOOLEAN MODE)";
}
}
$expr .= " ) AS SCORE ";
$criteria['SELECT'][] = new QueryExpression($expr);
$ors = [
new QueryExpression(
"MATCH(" . $DB->quoteName('glpi_knowbaseitems.name') . ",
" . $DB->quoteName('glpi_knowbaseitems.answer') . ")
AGAINST(" . $DB->quote($search_wilcard) . " IN BOOLEAN MODE)"
)
];
if (!empty($addscore)) {
foreach ($addscore as $addscore_field) {
$ors[] = [
'NOT' => [$addscore_field => null],
new QueryExpression(
"MATCH(" . $DB->quoteName($addscore_field) . ")
AGAINST(" . $DB->quote($search_wilcard) . " IN BOOLEAN MODE)"
)
];
}
}
$search_where = $criteria['WHERE']; // Visibility restrict criteria
$search_where[] = ['OR' => $ors];
// Add visibility date
$visibility_crit = [
[
'OR' => [
['glpi_knowbaseitems.begin_date' => null],
['glpi_knowbaseitems.begin_date' => ['<', new QueryExpression('NOW()')]]
]
], [
'OR' => [
['glpi_knowbaseitems.end_date' => null],
['glpi_knowbaseitems.end_date' => ['>', new QueryExpression('NOW()')]]
]
]
];
$search_where[] = $visibility_crit;
$criteria['ORDERBY'] = ['SCORE DESC'];
// preliminar query to allow alternate search if no result with fulltext
$search_criteria = [
'COUNT' => 'cpt',
'LEFT JOIN' => $criteria['LEFT JOIN'],
'FROM' => 'glpi_knowbaseitems',
'WHERE' => $search_where
];
$search_iterator = $DB->request($search_criteria);
$numrows_search = $search_iterator->current()['cpt'];
if ($numrows_search <= 0) {// not result this fulltext try with alternate search
$search1 = [/* 1 */ '/\\\"/',
/* 2 */ "/\+/",
/* 3 */ "/\*/",
/* 4 */ "/~/",
/* 5 */ "/</",
/* 6 */ "/>/",
/* 7 */ "/\(/",
/* 8 */ "/\)/",
/* 9 */ "/\-/"
];
$contains = preg_replace($search1, "", $params["contains"]);
$ors = [
["glpi_knowbaseitems.name" => ['LIKE', Search::makeTextSearchValue($contains)]],
["glpi_knowbaseitems.answer" => ['LIKE', Search::makeTextSearchValue($contains)]]
];
if (
KnowbaseItemTranslation::isKbTranslationActive()
&& (countElementsInTable('glpi_knowbaseitemtranslations') > 0)
) {
$ors[] = ["glpi_knowbaseitemtranslations.name" => ['LIKE', Search::makeTextSearchValue($contains)]];
$ors[] = ["glpi_knowbaseitemtranslations.answer" => ['LIKE', Search::makeTextSearchValue($contains)]];
}
$criteria['WHERE'][] = ['OR' => $ors];
// Add visibility date
$criteria['WHERE'][] = $visibility_crit;
} else {
$criteria['WHERE'] = $search_where;
}
}
break;
case 'browse':
if (!Session::haveRight(self::$rightname, self::KNOWBASEADMIN)) {
// Add visibility date
$criteria['WHERE'][] = [
'OR' => [
['glpi_knowbaseitems.begin_date' => null],
['glpi_knowbaseitems.begin_date' => ['<', new QueryExpression('NOW()')]]
]
];
$criteria['WHERE'][] = [
'OR' => [
['glpi_knowbaseitems.end_date' => null],
['glpi_knowbaseitems.end_date' => ['>', new QueryExpression('NOW()')]]
]
];
}
$criteria['ORDERBY'] = ['glpi_knowbaseitems.name ASC'];
break;
}
return $criteria;
}
/**
* Clean search for Boolean FullText
*
* @since 10.0.7
* @param string $search
*
* @return string
**/
private static function computeBooleanFullTextSearch(string $search): string
{
$word_chars = '\p{L}\p{N}_';
$ponderation_chars = '+\-<>~';
// Remove any whitespace from begin/end
$search = preg_replace('/^[\p{Z}\h\v\r\n]+|[\p{Z}\h\v\r\n]+$/u', '', $search);
// Remove all symbols except word chars, ponderation chars, parenthesis, quotes, wildcards and spaces.
// @distance is not included, since it's unlikely a human will be using it through UI form
$search = preg_replace("/[^{$word_chars}{$ponderation_chars}()\"* ]/u", '', $search);
// Remove all ponderation chars, that can only precede a word and that are not preceded by either beginning of string, a space or an opening parenthesis
$search = preg_replace("/(?<!^| |\()[{$ponderation_chars}]/u", '', $search);
// Remove all ponderation chars that are not followed by a search term
// (they are followed by a space, a closing parenthesis or end fo string)
$search = preg_replace("/[{$ponderation_chars}]+( |\)|$)/u", '', $search);
// Remove all opening parenthesis that are located inside a searched term
// (they are preceded by a word char or a quote)
$search = preg_replace("/(?<=[{$word_chars}\"])\(/u", '', $search);
// Remove all closing parenthesis that are located inside a searched term
// (they are followed by a word char or a quote)
$search = preg_replace("/\)(?=[{$word_chars}\")])/u", '', $search);
// Remove empty parenthesis
$search = preg_replace("/\(\)/u", '', $search);
// Remove all parenthesis if count of closing does not match count of opening ones
if (mb_substr_count($search, '(') !== mb_substr_count($search, ')')) {
$search = preg_replace("/[()]/u", '', $search);
}
// Remove all asterisks that are not located at the end of a word
// (can be followed by a space, a closing parenthesis or end of string, and must be preceded by a word char)
$search = preg_replace("/(?<=[{$word_chars}])\*(?! |\)|$)/u", '', $search);
// Remove all double quotes
// - that are not located before a searched term
// (can be preceded by beginning of string, an operator, a space or an opening parenthesis, and must be followed by a word char)
$search = preg_replace("/(?<=^|[{$ponderation_chars} (])\"(?![{$word_chars}])/u", '', $search);
// - that are not located after a searched term
// (can be followed by a space, a closing parenthesis or end of string, and must be preceded by a word char)
$search = preg_replace("/(?<=[{$word_chars}])\"(?! |\)|$)/u", '', $search);
// - if the count is not even
if (mb_substr_count($search, '"') % 2 !== 0) {
$search = preg_replace("/\"/u", '', $search);
}
// Check if the new value is just the set of operators and spaces and if it is - set the value to an empty string
if (preg_match("/^[{$ponderation_chars}()\"* ]+$/u", $search)) {
$search = '';
}
// Remove extra spaces
$search = preg_replace('/\s+/u', ' ', trim($search));
// Add * foreach word when no boolean operator is used
if (!preg_match('/[^\p{L}\p{N}_ ]/u', $search)) {
$search = implode('* ', explode(' ', $search)) . '*';
}
return $search;
}
/**
* Print out list kb item
*
* @param $options $_GET
* @param $type string search type : browse / search (default search)
**/
public static function showList($options, $type = 'search')
{
global $CFG_GLPI;
$DBread = DBConnection::getReadConnection();
// Default values of parameters
$params['faq'] = !Session::haveRight(self::$rightname, READ);
$params["start"] = "0";
$params["knowbaseitemcategories_id"] = null;
$params["contains"] = "";
$params["target"] = $_SERVER['PHP_SELF'];
if (is_array($options) && count($options)) {
foreach ($options as $key => $val) {
$params[$key] = $val;
}
}
$ki = new self();
switch ($type) {
case 'myunpublished':
if (!Session::haveRightsOr(self::$rightname, [UPDATE, self::PUBLISHFAQ])) {
return false;
}
break;
case 'allunpublished':
if (!Session::haveRight(self::$rightname, self::KNOWBASEADMIN)) {
return false;
}
break;
default:
break;
}
if (!$params["start"]) {
$params["start"] = 0;
}
$criteria = self::getListRequest($params, $type);
$main_iterator = $DBread->request($criteria);
$rows = count($main_iterator);
$numrows = $rows;
// Get it from database
$KbCategory = new KnowbaseItemCategory();
$title = "";
if ($KbCategory->getFromDB($params["knowbaseitemcategories_id"])) {
$title = (empty($KbCategory->fields['name']) ? "(" . $params['knowbaseitemcategories_id'] . ")"
: $KbCategory->fields['name']);
$title = sprintf(__('%1$s: %2$s'), _n('Category', 'Categories', 1), $title);
}
Session::initNavigateListItems('KnowbaseItem', $title);
// force using getSearchUrl on list icon (when viewing a single article)
$_SESSION['glpilisturl']['KnowbaseItem'] = '';
$list_limit = $_SESSION['glpilist_limit'];
$showwriter = in_array($type, ['myunpublished', 'allunpublished', 'allmy']);
// Limit the result, if no limit applies, use prior result
if (
($rows > $list_limit)
&& !isset($_GET['export_all'])
) {
$criteria['START'] = (int)$params['start'];
$criteria['LIMIT'] = (int)$list_limit;
$main_iterator = $DBread->request($criteria);
$numrows = count($main_iterator);
}
if ($numrows > 0) {
// Set display type for export if define
$output_type = Search::HTML_OUTPUT;
if (isset($_GET["display_type"])) {
$output_type = $_GET["display_type"];
}
// Pager
$parameters = "start=" . $params["start"] . "&knowbaseitemcategories_id=" .
$params['knowbaseitemcategories_id'] . "&contains=" .
$params["contains"] . "&is_faq=" . $params['faq'];
if (
isset($options['item_itemtype'])
&& isset($options['item_items_id'])
) {
$parameters .= "&item_items_id=" . $options['item_items_id'] . "&item_itemtype=" .
$options['item_itemtype'];
}
$pager_url = "";
if ($output_type == Search::HTML_OUTPUT) {
$pager_url = Toolbox::getItemTypeSearchURL('KnowbaseItem');
if (!Session::getLoginUserID()) {
$pager_url = $CFG_GLPI['root_doc'] . "/front/helpdesk.faq.php";
}
Html::printPager($params['start'], $rows, $pager_url, $parameters, 'KnowbaseItem');
}
$nbcols = 1;
// Display List Header
echo Search::showHeader($output_type, $numrows + 1, $nbcols);
echo Search::showNewLine($output_type);
$header_num = 1;
echo Search::showHeaderItem($output_type, __('Subject'), $header_num);
if ($output_type != Search::HTML_OUTPUT) {
echo Search::showHeaderItem($output_type, __('Content'), $header_num);
}
if ($showwriter) {
echo Search::showHeaderItem($output_type, __('Writer'), $header_num);
}
echo Search::showHeaderItem($output_type, _n('Category', 'Categories', 1), $header_num);
if ($output_type == Search::HTML_OUTPUT) {
echo Search::showHeaderItem($output_type, _n('Associated element', 'Associated elements', Session::getPluralNumber()), $header_num);
}
if (
isset($options['item_itemtype'])
&& isset($options['item_items_id'])
&& ($output_type == Search::HTML_OUTPUT)
) {
echo Search::showHeaderItem($output_type, ' ', $header_num);
}
// Num of the row (1=header_line)
$row_num = 1;
foreach ($main_iterator as $data) {
Session::addToNavigateListItems('KnowbaseItem', $data["id"]);
// Column num
$item_num = 1;
echo Search::showNewLine($output_type, ($row_num - 1) % 2);
$row_num++;
$item = new self();
$item->getFromDB($data["id"]);
$name = $data["name"];
$answer = $data["answer"];
// Manage translations
if (isset($data['transname']) && !empty($data['transname'])) {
$name = $data["transname"];
}
if (isset($data['transanswer']) && !empty($data['transanswer'])) {
$answer = $data["transanswer"];
}
if ($output_type == Search::HTML_OUTPUT) {
$toadd = '';
if (
isset($options['item_itemtype'])
&& isset($options['item_items_id'])
) {
$href = " href='#' data-bs-toggle='modal' data-bs-target='#kbshow{$data["id"]}'";
$toadd = Ajax::createIframeModalWindow(
'kbshow' . $data["id"],
KnowbaseItem::getFormURLWithID($data["id"]),
['display' => false]
);
} else {
$href = " href=\"" . KnowbaseItem::getFormURLWithID($data["id"]) . "\" ";
}
$fa_class = "";
$fa_title = "";
if (
$data['is_faq']
&& (!Session::isMultiEntitiesMode()
|| isset($data['visibility_count'])
&& $data['visibility_count'] > 0)
) {
$fa_class = "fa-question-circle faq";
$fa_title = __s("This item is part of the FAQ");
} else if (
isset($data['visibility_count'])
&& $data['visibility_count'] <= 0
) {
$fa_class = "fa-eye-slash not-published";
$fa_title = __s("This item is not published yet");
}
echo Search::showItem(
$output_type,
"<div class='kb'>$toadd <i class='fa fa-fw $fa_class' title='$fa_title'></i> <a $href>" . Html::resume_text($name, 80) . "</a></div>
<div class='kb_resume'>" . Html::resume_text(RichText::getTextFromHtml($answer, false, false, true), 600) . "</div>",
$item_num,
$row_num
);
} else {
echo Search::showItem($output_type, $name, $item_num, $row_num);
echo Search::showItem($output_type, RichText::getTextFromHtml($answer, true, false, true), $item_num, $row_num);
}
$showuserlink = 0;
if (Session::haveRight('user', READ)) {
$showuserlink = 1;
}
if ($showwriter) {
echo Search::showItem(
$output_type,
getUserName($data["users_id"], $showuserlink),
$item_num,
$row_num
);
}
$categories_names = [];
$ki->getFromDB($data["id"]);
$categories = KnowbaseItem_KnowbaseItemCategory::getItems($ki);
foreach ($categories as $category) {
$knowbaseitemcategories_id = $category['knowbaseitemcategories_id'];
$fullcategoryname = getTreeValueCompleteName(
"glpi_knowbaseitemcategories",
$knowbaseitemcategories_id
);
if ($output_type == Search::HTML_OUTPUT) {
$cathref = $ki->getSearchURL() . "?knowbaseitemcategories_id=" .
$knowbaseitemcategories_id . '&forcetab=Knowbase$2';
$categories_names[] = "<a class='kb-category'"
. " href='$cathref'"
. " data-category-id='" . $knowbaseitemcategories_id . "'"
. ">" . $fullcategoryname . '</a>';
} else {
$categories_names[] = $fullcategoryname;
}
}
echo Search::showItem($output_type, implode(', ', $categories_names), $item_num, $row_num);
if ($output_type == Search::HTML_OUTPUT) {
echo "<td class='center'>";
$j = 0;
$iterator = $DBread->request([
'FIELDS' => 'documents_id',
'FROM' => 'glpi_documents_items',
'WHERE' => [
'items_id' => $data["id"],
'itemtype' => 'KnowbaseItem'
] + getEntitiesRestrictCriteria('', '', '', true)
]);
foreach ($iterator as $docs) {
$doc = new Document();
$doc->getFromDB($docs["documents_id"]);
echo $doc->getDownloadLink();
$j++;
if ($j > 1) {
echo "<br>";
}
}
echo "</td>";
}
if (
isset($options['item_itemtype'])
&& isset($options['item_items_id'])
&& ($output_type == Search::HTML_OUTPUT)
) {
$forcetab = $options['item_itemtype'] . '$1';
$item_itemtype = $options['item_itemtype'];
$content = "<a href='" . $item_itemtype::getFormURLWithID($options['item_items_id']) .
"&load_kb_sol=" . $data['id'] .
"&forcetab=" . $forcetab . "'>" .
__('Use as a solution') . "</a>";
echo Search::showItem($output_type, $content, $item_num, $row_num);
}
// End Line
echo Search::showEndLine($output_type);
}
// Display footer
if (
($output_type == Search::PDF_OUTPUT_LANDSCAPE)
|| ($output_type == Search::PDF_OUTPUT_PORTRAIT)
) {
echo Search::showFooter(
$output_type,
Dropdown::getDropdownName(
"glpi_knowbaseitemcategories",
$params['knowbaseitemcategories_id']
),
$numrows
);
} else {
echo Search::showFooter($output_type, '', $numrows);
}
echo "<br>";
if ($output_type == Search::HTML_OUTPUT) {
Html::printPager($params['start'], $rows, $pager_url, $parameters, 'KnowbaseItem');
}
} else {
echo "<div class='center b'>" . __('No item found') . "</div>";
}
}
/**
* Print out list recent or popular kb/faq
*
* @param string $type type : recent / popular / not published
* @param bool $display if false, return html
*
* @return void
**/
public static function showRecentPopular(string $type = "", bool $display = true)
{
global $DB;
$faq = !Session::haveRight(self::$rightname, READ);
$criteria = [
'SELECT' => ['glpi_knowbaseitems.*'],
'DISTINCT' => true,
'FROM' => self::getTable(),
'WHERE' => [],
'LIMIT' => 10
];
if ($type == "recent") {
$criteria['ORDERBY'] = 'date_creation DESC';
$title = __('Recent entries');
} else if ($type == 'lastupdate') {
$criteria['ORDERBY'] = 'date_mod DESC';
$title = __('Last updated entries');
} else {
$criteria['ORDERBY'] = 'view DESC';
$title = __('Most popular questions');
}
// Force all joins for not published to verify no visibility set
$restrict = self::getVisibilityCriteria(true);
unset($restrict['WHERE']);
unset($restrict['SELECT']);
$criteria = array_merge($criteria, $restrict);
if (Session::getLoginUserID()) {
$restrict = self::getVisibilityCriteria();
$criteria['WHERE'] = array_merge($criteria['WHERE'], $restrict['WHERE']);
} else {
// Anonymous access
if (Session::isMultiEntitiesMode()) {
$criteria['WHERE']['glpi_entities_knowbaseitems.entities_id'] = 0;
$criteria['WHERE']['glpi_entities_knowbaseitems.is_recursive'] = 1;
}
}
// Only published
$criteria['WHERE'][] = [
'NOT' => [
'glpi_entities_knowbaseitems.entities_id' => null,
'glpi_knowbaseitems_profiles.profiles_id' => null,
'glpi_groups_knowbaseitems.groups_id' => null,
'glpi_knowbaseitems_users.users_id' => null
]
];
// Add visibility date
$criteria['WHERE'][] = [
'OR' => [
['glpi_knowbaseitems.begin_date' => null],
['glpi_knowbaseitems.begin_date' => ['<', new QueryExpression('NOW()')]]
]
];
$criteria['WHERE'][] = [
'OR' => [
['glpi_knowbaseitems.end_date' => null],
['glpi_knowbaseitems.end_date' => ['>', new QueryExpression('NOW()')]]
]
];
if ($faq) { // FAQ
$criteria['WHERE']['glpi_knowbaseitems.is_faq'] = 1;
}
if (
KnowbaseItemTranslation::isKbTranslationActive()
&& (countElementsInTable('glpi_knowbaseitemtranslations') > 0)
) {
$criteria['LEFT JOIN']['glpi_knowbaseitemtranslations'] = [
'ON' => [
'glpi_knowbaseitems' => 'id',
'glpi_knowbaseitemtranslations' => 'knowbaseitems_id', [
'AND' => [
'glpi_knowbaseitemtranslations.language' => $_SESSION['glpilanguage']
]
]
]
];
$criteria['SELECT'][] = 'glpi_knowbaseitemtranslations.name AS transname';
$criteria['SELECT'][] = 'glpi_knowbaseitemtranslations.answer AS transanswer';
}
$iterator = $DB->request($criteria);
$output = "";
if (count($iterator)) {
$output .= "<table class='tab_cadrehov'>";
$output .= "<tr class='noHover'><th>" . $title . "</th></tr>";
foreach ($iterator as $data) {
$name = $data['name'];
if (isset($data['transname']) && !empty($data['transname'])) {
$name = $data['transname'];
}
$output .= "<tr class='tab_bg_2'><td class='left'><div class='kb'>";
if ($data['is_faq']) {
$output .= "<i class='fa fa-fw fa-question-circle faq' title='" . __("This item is part of the FAQ") . "'></i>";
}
$output .= Html::link(Html::resume_text($name, 80), KnowbaseItem::getFormURLWithID($data["id"]), [
'class' => $data['is_faq'] ? 'faq' : 'knowbase',
'title' => $data['is_faq'] ? __s("This item is part of the FAQ") : ''
]);
$output .= "</div></td></tr>";
}
$output .= "</table>";
}
if ($display) {
echo $output;
} else {
return $output;
}
}
public function rawSearchOptions()
{
$tab = [];
$tab[] = [
'id' => 'common',
'name' => __('Characteristics')
];
$tab[] = [
'id' => '2',
'table' => $this->getTable(),
'field' => 'id',
'name' => __('ID'),
'massiveaction' => false,
'datatype' => 'number'
];
$tab[] = [
'id' => '6',
'table' => $this->getTable(),
'field' => 'name',
'name' => __('Subject'),
'datatype' => 'text'
];
$tab[] = [
'id' => '7',
'table' => $this->getTable(),
'field' => 'answer',
'name' => __('Content'),
'datatype' => 'text',
'htmltext' => true
];
$tab[] = [
'id' => '8',
'table' => $this->getTable(),
'field' => 'is_faq',
'name' => __('FAQ item'),
'datatype' => 'bool'
];
$tab[] = [
'id' => '9',
'table' => $this->getTable(),
'field' => 'view',
'name' => _n('View', 'Views', Session::getPluralNumber()),
'datatype' => 'integer',
'massiveaction' => false
];
$tab[] = [
'id' => '10',
'table' => $this->getTable(),
'field' => 'begin_date',
'name' => __('Visibility start date'),
'datatype' => 'datetime'
];
$tab[] = [
'id' => '11',
'table' => $this->getTable(),
'field' => 'end_date',
'name' => __('Visibility end date'),
'datatype' => 'datetime'
];
$tab[] = [
'id' => '19',
'table' => $this->getTable(),
'field' => 'date_mod',
'name' => __('Last update'),
'datatype' => 'datetime',
'massiveaction' => false
];
$tab[] = [
'id' => '121',
'table' => $this->getTable(),
'field' => 'date_creation',
'name' => __('Creation date'),
'datatype' => 'datetime',
'massiveaction' => false
];
$tab[] = [
'id' => '70',
'table' => 'glpi_users',
'field' => 'name',
'name' => User::getTypeName(1),
'massiveaction' => false,
'datatype' => 'dropdown',
'right' => 'all'
];
// add objectlock search options
$tab = array_merge($tab, ObjectLock::rawSearchOptionsToAdd(get_class($this)));
return $tab;
}
public function getRights($interface = 'central')
{
if ($interface == 'central') {
$values = parent::getRights();
$values[self::KNOWBASEADMIN] = __('Knowledge base administration');
$values[self::PUBLISHFAQ] = __('Publish in the FAQ');
$values[self::COMMENTS] = __('Comment KB entries');
}
$values[self::READFAQ] = __('Read the FAQ');
return $values;
}
public function pre_updateInDB()
{
$revision = new KnowbaseItem_Revision();
$kb = new KnowbaseItem();
$kb->getFromDB($this->getID());
$revision->createNew($kb);
}
/**
* Get KB answer, with id on titles to set anchors
*
* @return string
*/
public function getAnswer()
{
if (KnowbaseItemTranslation::canBeTranslated($this)) {
$answer = KnowbaseItemTranslation::getTranslatedValue($this, 'answer');
} else {
$answer = $this->fields["answer"];
}
$answer = RichText::getEnhancedHtml($answer, [
'text_maxsize' => 0 // Show all text without read more button
]);
$callback = function ($matches) {
//1 => tag name, 2 => existing attributes, 3 => title contents
$tpl = '<%tag%attrs id="%slug"><a href="#%slug">%icon</a>%title</%tag>';
$title = str_replace(
['%tag', '%attrs', '%slug', '%title', '%icon'],
[
$matches[1],
$matches[2],
Toolbox::slugify($matches[3]),
$matches[3],
'<svg aria-hidden="true" height="16" version="1.1" viewBox="0 0 16 16" width="16"><path d="M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z"/></svg>'
],
$tpl
);
return $title;
};
$pattern = '|<(h[1-6]{1})(.?[^>])?>(.+?)</h[1-6]{1}>|';
$answer = preg_replace_callback($pattern, $callback, $answer);
return $answer;
}
/**
* Get dropdown parameters from showVisibility method
*
* @return array
*/
protected function getShowVisibilityDropdownParams()
{
$params = parent::getShowVisibilityDropdownParams();
$params['right'] = ($this->getField('is_faq') ? 'faq' : 'knowbase');
$params['allusers'] = 1;
return $params;
}
/**
* Reverts item contents to specified revision
*
* @param integer $revid Revision ID
*
* @return boolean
*/
public function revertTo($revid)
{
$revision = new KnowbaseItem_Revision();
$revision->getFromDB($revid);
$values = [
'id' => $this->getID(),
'name' => addslashes($revision->fields['name']),
'answer' => addslashes($revision->fields['answer'])
];
if ($this->update($values)) {
Event::log(
$this->getID(),
"knowbaseitem",
5,
"tools",
//TRANS: %1$s is the user login, %2$s the revision number
sprintf(__('%1$s reverts item to revision %2$s'), $_SESSION["glpiname"], $revid)
);
return true;
} else {
return false;
}
}
/**
* Get ids of KBI in given category
*
* @param int $category_id id of the parent category
* @param KnowbaseItem $kbi used only for unit tests
*
* @return array Array of ids
*/
public static function getForCategory($category_id, $kbi = null)
{
global $DB;
if ($kbi === null) {
$kbi = new self();
}
$ids = $DB->request([
'SELECT' => self::getTable() . '.id',
'FROM' => self::getTable(),
'LEFT JOIN' => [
'glpi_knowbaseitems_knowbaseitemcategories' => [
'ON' => [
'glpi_knowbaseitems_knowbaseitemcategories' => 'knowbaseitems_id',
'glpi_knowbaseitems' => 'id'
]
]
],
'WHERE' => ['glpi_knowbaseitems_knowbaseitemcategories.knowbaseitemcategories_id' => $category_id],
]);
// Get array of ids
$ids = array_map(function ($row) {
return $row['id'];
}, iterator_to_array($ids, false));
// Filter on canViewItem
$ids = array_filter($ids, function ($id) use ($kbi) {
$kbi->getFromDB($id);
return $kbi->canViewItem();
});
// Avoid empty IN
if (count($ids) === 0) {
$ids[] = -1;
}
return $ids;
}
public static function getIcon()
{
return "ti ti-lifebuoy";
}
}