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<?php
/**
* ---------------------------------------------------------------------
*
* GLPI - Gestionnaire Libre de Parc Informatique
*
* http://glpi-project.org
*
* @copyright 2015-2023 Teclib' and contributors.
* @copyright 2003-2014 by the INDEPNET Development Team.
* @licence https://www.gnu.org/licenses/gpl-3.0.html
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* ---------------------------------------------------------------------
*/
use Glpi\Event;
include('../inc/includes.php');
if (empty($_GET["id"])) {
$_GET["id"] = '';
}
Session::checkLoginUser();
// as _actors virtual field stores json, bypass automatic escaping
if (isset($_UPOST['_actors'])) {
$_POST['_actors'] = json_decode($_UPOST['_actors'], true);
$_REQUEST['_actors'] = $_POST['_actors'];
}
$problem = new Problem();
if (isset($_POST["add"])) {
$problem->check(-1, CREATE, $_POST);
if ($newID = $problem->add($_POST)) {
Event::log(
$newID,
"problem",
4,
"maintain",
sprintf(__('%1$s adds the item %2$s'), $_SESSION["glpiname"], $_POST["name"])
);
if ($_SESSION['glpibackcreated']) {
Html::redirect($problem->getLinkURL());
}
}
Html::back();
} else if (isset($_POST["delete"])) {
$problem->check($_POST["id"], DELETE);
$problem->delete($_POST);
Event::log(
$_POST["id"],
"problem",
4,
"maintain",
//TRANS: %s is the user login
sprintf(__('%s deletes an item'), $_SESSION["glpiname"])
);
$problem->redirectToList();
} else if (isset($_POST["restore"])) {
$problem->check($_POST["id"], DELETE);
$problem->restore($_POST);
Event::log(
$_POST["id"],
"problem",
4,
"maintain",
//TRANS: %s is the user login
sprintf(__('%s restores an item'), $_SESSION["glpiname"])
);
$problem->redirectToList();
} else if (isset($_POST["purge"])) {
$problem->check($_POST["id"], PURGE);
$problem->delete($_POST, 1);
Event::log(
$_POST["id"],
"problem",
4,
"maintain",
//TRANS: %s is the user login
sprintf(__('%s purges an item'), $_SESSION["glpiname"])
);
$problem->redirectToList();
} else if (isset($_POST["update"])) {
$problem->check($_POST["id"], UPDATE);
$problem->update($_POST);
Event::log(
$_POST["id"],
"problem",
4,
"maintain",
//TRANS: %s is the user login
sprintf(__('%s updates an item'), $_SESSION["glpiname"])
);
// Copy solution to KB redirect to KB
if (isset($_POST['_sol_to_kb']) && $_POST['_sol_to_kb']) {
Html::redirect(KnowbaseItem::getFormURL() . "?id=new&item_itemtype=Problem&item_items_id=" . $_POST["id"]);
} else {
Html::back();
}
} else if (isset($_POST['addme_observer'])) {
$problem->check($_POST['problems_id'], READ);
$input = array_merge(Toolbox::addslashes_deep($problem->fields), [
'id' => $_POST['problems_id'],
'_itil_observer' => [
'_type' => "user",
'users_id' => Session::getLoginUserID(),
'use_notification' => 1,
]
]);
$problem->update($input);
Event::log(
$_POST['problems_id'],
"problem",
4,
"maintain",
//TRANS: %s is the user login
sprintf(__('%s adds an actor'), $_SESSION["glpiname"])
);
Html::redirect($problem->getFormURLWithID($_POST['problems_id']));
} else if (isset($_POST['addme_assign'])) {
$problem_user = new Problem_User();
$problem->check($_POST['problems_id'], READ);
$input = ['problems_id' => $_POST['problems_id'],
'users_id' => Session::getLoginUserID(),
'use_notification' => 1,
'type' => CommonITILActor::ASSIGN
];
$problem_user->add($input);
Event::log(
$_POST['problems_id'],
"problem",
4,
"maintain",
//TRANS: %s is the user login
sprintf(__('%s adds an actor'), $_SESSION["glpiname"])
);
Html::redirect($problem->getFormURLWithID($_POST['problems_id']));
} else if (isset($_POST['delete_document'])) {
$problem->getFromDB((int)$_POST['problems_id']);
$doc = new Document();
$doc->getFromDB(intval($_POST['documents_id']));
if ($doc->can($doc->getID(), UPDATE)) {
$document_item = new Document_Item();
$found_document_items = $document_item->find([
$problem->getAssociatedDocumentsCriteria(),
'documents_id' => $doc->getID()
]);
foreach ($found_document_items as $item) {
$document_item->delete(Toolbox::addslashes_deep($item), true);
}
}
Html::back();
} else if (isset($_POST['addme_as_actor'])) {
$id = (int) $_POST['id'];
$problem->check($id, READ);
$input = array_merge(Toolbox::addslashes_deep($problem->fields), [
'id' => $id,
'_itil_' . $_POST['actortype'] => [
'_type' => "user",
'users_id' => Session::getLoginUserID(),
'use_notification' => 1,
]
]);
$problem->update($input);
Event::log(
$id,
"problem",
4,
"tracking",
//TRANS: %s is the user login
sprintf(__('%s adds an actor'), $_SESSION["glpiname"])
);
Html::redirect(Problem::getFormURLWithID($id));
} else {
if (isset($_GET['showglobalkanban']) && $_GET['showglobalkanban']) {
Html::header(sprintf(__('%s Kanban'), Problem::getTypeName(1)), $_SERVER['PHP_SELF'], "helpdesk", "problem");
$problem::showKanban(0);
Html::footer();
} else {
$options = $_REQUEST;
if (isset($_GET['id']) && ($_GET['id'] > 0)) {
$url = KnowbaseItem::getFormURLWithParam($_GET) . '&_in_modal=1&item_itemtype=Ticket&item_items_id=' . $_GET['id'];
if (strpos($url, '_to_kb=') !== false) {
$options['after_display'] = Ajax::createIframeModalWindow(
'savetokb',
$url,
[
'title' => __('Save and add to the knowledge base'),
'reloadonclose' => false,
'autoopen' => true,
'display' => false,
]
);
}
}
$menus = ["helpdesk", "problem"];
Problem::displayFullPageForItem($_GET['id'] ?? 0, $menus, $options);
}
Html::footer();
}